Experienced Customer Engineering Manager - Automation Testing and Solutions Engineering Leader with Expertise in Selenium and B2B SaaS Solutions

Introduction to blithequark At blithequark, we are revolutionizing the software testing landscape with our cutting-edge platform that empowers over two million tests daily. As a pioneer in the B2B SaaS space, we are committed to delivering exceptional solutions that drive revenue growth and customer satisfaction. Our mission is to foster a culture of innovation, collaboration, and excellence, and we are seeking a talented Customer Engineering Manager to lead our high-performing team and partner with sales to achieve remarkable results. Job Overview We are looking for an experienced Customer Engineering Manager to spearhead our automation testing and solutions engineering efforts. As a seasoned leader with a strong background in Selenium and B2B SaaS solutions, you will be responsible for guiding a team of skilled engineers, collaborating with cross-functional teams, and driving business growth through strategic partnerships and revenue expansion. If you are a motivated and disciplined self-starter with a passion for automation testing, solutions engineering, and leadership, we encourage you to apply for this exciting opportunity at blithequark. Key Responsibilities Lead a high-performing team of customer engineers, providing guidance, mentorship, and coaching to ensure exceptional performance and career growth Partner with sales teams to deliver revenue growth, identify new business opportunities, and develop strategic partnerships Develop and execute automation testing strategies using Selenium and other relevant tools, ensuring the delivery of high-quality solutions that meet customer needs Collaborate with cross-functional teams, including sales, marketing, and product development, to drive business growth and improve customer satisfaction Conduct client interactions, presentations, and demonstrations to showcase blithequark's solutions and build strong relationships with customers Manage people, including hiring, mentoring, conducting performance reviews, setting goals, and driving team growth and development Stay up-to-date with industry trends, emerging technologies, and best practices in automation testing, solutions engineering, and software development Essential Qualifications 10-15 years of engineering experience in the B2B SaaS space, with a focus on automation testing and solutions engineering Prior experience as an Automation Test Manager or Lead, with hands-on expertise in Selenium and other relevant tools Experience in Solutions Engineering, Pre-Sales, or Consulting roles, with a strong technical background and understanding of software development life cycles Client interaction experience, with excellent written and verbal communication skills Experience in people management, including hiring, mentoring, and driving team growth and development Bachelor's degree in Computer Science or a related technical discipline Preferred Qualifications Familiarity with Agile software development and deployment methodologies, as well as modern Software Development Life Cycle (SDLC) practices Hands-on knowledge of one or more programming languages, such as Java, C#, Python, Ruby, or JavaScript Proficiency with development tools and IDEs, including Eclipse, IntelliJ IDEA, Visual Studio, Maven, and Git Experience building or maintaining automation frameworks, including JUnit/NUnit, TestNG, Selenium, Appium, Cucumber, NightWatchJS, and WebDriverIO Familiarity with Continuous Integration (CI) tools, such as Jenkins, Bamboo, TeamCity, and Azure DevOps Understanding of networking and security protocols, including TCP/IP, HTTP, SSL, VPNs, IPsec, and firewalls Skills and Competencies Strong technical leadership and management skills, with the ability to motivate and guide high-performing teams Excellent communication, presentation, and interpersonal skills, with the ability to build strong relationships with customers and stakeholders Strong problem-solving and analytical skills, with the ability to troubleshoot complex technical issues and develop creative solutions Ability to work in a fast-paced environment, with a strong focus on delivery, quality, and customer satisfaction Disciplined self-starter, with a strong work ethic and a commitment to excellence Career Growth Opportunities and Learning Benefits At blithequark, we are committed to the growth and development of our employees. As a Customer Engineering Manager, you will have access to a range of career growth opportunities, including training and development programs, mentorship, and coaching. You will also have the opportunity to work with a talented team of engineers, learn from industry experts, and develop your skills and knowledge in automation testing, solutions engineering, and software development. Work Environment and Company Culture At blithequark, we pride ourselves on our remote-first work environment, which allows our employees to work from anywhere in India. We also offer a range of benefits, including medical insurance, gratuity, and unlimited time off, to ensure that our employees can maintain a healthy work-life balance. Our company culture is built on a foundation of innovation, collaboration, and excellence, and we are committed to creating a workplace that is inclusive, diverse, and supportive. Compensation, Perks, and Benefits We offer a competitive compensation package, including a range of perks and benefits, such as medical insurance, gratuity, and unlimited time off. We also provide a remote-first benefit, which includes a home office setup, connectivity, accessories, co-working spaces, and wellbeing support, to ensure that our employees can work comfortably and effectively from anywhere. Conclusion If you are a motivated and experienced Customer Engineering Manager, with a passion for automation testing, solutions engineering, and leadership, we encourage you to apply for this exciting opportunity at blithequark. As a member of our team, you will have the opportunity to work with a talented group of engineers, drive business growth, and develop your skills and knowledge in a fast-paced and dynamic environment. Don't miss out on this chance to join a leading B2B SaaS company and take your career to the next level. Apply now to become a part of the blithequark team and contribute to our mission of delivering exceptional software testing solutions to our customers.