Experienced Customer Account Executive – Driving Revenue Growth and Customer Success through Strategic Sales and Account Management

Introduction to blithequark blithequark is the pioneering AI-powered contract lifecycle management platform, revolutionizing the way businesses manage their contracts. As a leader in the industry, blithequark processes billions of contracts every year, empowering global innovators like L’Oréal, OpenAI, and Salesforce to transform contracting into a strategic advantage. By accelerating revenue, reducing risk, and driving efficiency, blithequark has become the go-to platform for managing every type of contract workflow, from sales agreements to complex NDAs. With a strong reputation for excellence, blithequark has been consistently recognized by Forrester Wave and Gartner Magic Quadrant as a leader in the contract lifecycle management category. Additionally, blithequark has been named one of Fortune's Great Places to Work for six consecutive years, featured on Glassdoor's Best Places to Work, and recognized by Forbes as one of the 50 Most Promising AI Companies. About the Role blithequark is seeking an experienced Customer Account Executive to join its high-performing sales team. As a key hire, you will play a crucial role in driving revenue growth and customer success by managing a book of business, identifying growth opportunities, and positioning solutions to maximize customer value. This is a hybrid role based out of our San Francisco office, requiring office attendance at least twice a week for collaboration and connection. Key Responsibilities Manage a book of business to drive expansion and retention by proactively identifying customer needs, uncovering growth opportunities, and positioning solutions to maximize customer value. Execute a consistent and strategic sales process across the full customer lifecycle, including discovery, value articulation, negotiation, and close. Collaborate cross-functionally with Customer Success, Implementation, Support, and Product teams to ensure seamless execution, customer satisfaction, and long-term partnership success. Maintain accurate forecasting and pipeline hygiene in sales tools, and regularly report on progress toward individual and team targets. Continuously sharpen your sales skills and deepen your product knowledge by staying current on blithequark's capabilities and developing a strong understanding of the outcomes our customers are striving to achieve. Essential Qualifications At least 2-5 years of new business sales or account management experience, ideally in B2B SaaS. Proven track record of sourcing and selling deals in the $25k-$250k ARR range, with experience running a full sales cycle on your own. Comfort with basic sales tools and ability to utilize internal systems to surface upsell and cross-sell opportunities within your book of business. Excellent communication skills, and persistent follow-through on commitments to our customers. Ability to work well with other teams and own projects outside of just closing deals. Self-sufficient with a strong internal sense of urgency. Comfortable with commercial negotiation and willingness to iterate selling style as needed. Preferred Qualifications Experience working with contract lifecycle management platforms or similar software solutions. Strong understanding of the sales process and ability to articulate the value proposition of blithequark's platform. Proven ability to build and maintain strong relationships with customers and internal stakeholders. Experience working in a fast-paced, dynamic environment with a strong focus on innovation and growth. Skills and Competencies Strong sales and account management skills, with the ability to drive revenue growth and customer success. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders. Ability to work in a fast-paced, dynamic environment with a strong focus on innovation and growth. Strong problem-solving and analytical skills, with the ability to identify and capitalize on growth opportunities. Ability to work independently and as part of a team, with a strong sense of urgency and self-motivation. Career Growth and Development At blithequark, we are committed to helping our employees grow and develop in their careers. As a Customer Account Executive, you will have access to a range of training and development opportunities, including sales training, product knowledge, and leadership development. You will also have the opportunity to work with a talented and experienced team, and to contribute to the growth and success of the company. Work Environment and Company Culture blithequark is a dynamic and innovative company with a strong focus on growth and development. Our company culture is built around a set of core values, including innovation, customer focus, and teamwork. We believe in creating a work environment that is collaborative, supportive, and inclusive, and that allows our employees to thrive and grow in their careers. Compensation, Perks, and Benefits blithequark offers a competitive compensation package, including a base salary and commission structure. We also offer a range of perks and benefits, including: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available. Market-leading leave policies, including gender-neutral parental leave and compassionate leave. Family forming support through Maven for you and your partner. Paid time off - take the time you need, when you need it. Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use. Mental health support through Modern Health, including therapy, coaching, and digital tools. Home office setup stipend to make your space work for you. Pre-tax commuter benefits (US Employees). 401(k) plan with Fidelity (US Employees). Regular team events to connect, recharge, and have fun. Conclusion If you are a motivated and experienced sales professional looking for a new challenge, we encourage you to apply for the Customer Account Executive role at blithequark. With a competitive compensation package, a range of perks and benefits, and opportunities for career growth and development, this is a unique opportunity to join a dynamic and innovative company and contribute to its success. OTE Range: $160,000 - $230,000. The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.