Experienced Customer Success Consultant and Technical Architect for Data Streaming Solutions at blithequark

Welcome to blithequark: Where Data Meets Innovation At blithequark, we're not just building better technology; we're revolutionizing the way data moves and what the world can do with it. Our platform puts information in motion, streaming in near real-time, enabling companies to react faster, build smarter, and deliver experiences as dynamic as the world around them. We're a team of curious, motivated, and innovative individuals who thrive in a fast-paced environment, driven by a passion for technology and a desire to make a meaningful impact. About the Role: Customer Success Consultant - Technical Architect As a Customer Success Consultant and Technical Architect at blithequark, you will be a key partner to our customers, helping them unlock the full value of their investment in our platform. You will work with a portfolio of customers, collaborating closely with internal and customer stakeholders to understand their goals, use cases, and challenges. Your primary objective will be to design and drive tailored success and implementation plans that accelerate adoption, ensure high retention, and support customers as their use of the platform matures and scales. Key Responsibilities: Act as a Trusted Technical Partner: Foster strong relationships with customers by establishing yourself as their go-to technical advisor, helping them adopt and expand their use of blithequark's platform to drive real business value. Collaborate Across Teams: Work closely with Sales and Customer Success to identify opportunities and communicate the technical value of blithequark to a wide range of customer stakeholders. Lead Post-Sales Engagements: Serve as a key technical contact after the sale, coordinating with internal teams—including Product, Support, Services, and Training—to deliver successful outcomes, including enabling customers around the product features. Drive Customer Success: Collaborate with support engineers to troubleshoot issues, identify root causes, and provide actionable insights that inform the customer's strategic direction. What You Will Bring to the Table: To succeed in this role, you will need to possess a unique blend of technical expertise, business acumen, and interpersonal skills. You should be able to thrive in a fast-paced, high-pressure, dynamic environment, with a clear demonstration of self-starter behavior and a desire to solve challenging technical problems with minimal supervision. Essential Qualifications: Ability to thrive in a fast-paced, high-pressure, dynamic environment. Clear, consistent demonstration of self-starter behavior and a desire to solve challenging technical problems with minimal supervision. Excellent presentation and communication skills, capable of explaining complex issues and solutions to a highly skilled and experienced audience. Quick learning ability and a strong interest in new technologies. Project management experience for effective internal stakeholder management, coordinating with various teams to ensure account success. Preferred Qualifications: Preferred but not required is a bachelor's degree in Computer Science, Data Science, Engineering, Applied Mathematics, Statistics, or a related quantitative field, or related experience in a technical domain. Up to 5 years of prior experience working in a technology company or related field. Experience in building solutions with Apache Kafka, Hadoop, relational and NoSQL databases, message queues, APIs, and related products. Proficiency in Java or other modern programming languages and distributed systems. A basic understanding of Linux (e.g., Red Hat or Debian) is a plus, but not required. Career Growth Opportunities and Learning Benefits: At blithequark, we're committed to helping our employees grow and develop their skills. As a Customer Success Consultant and Technical Architect, you will have access to a wide range of training and development opportunities, including on-the-job training, mentorship programs, and industry-leading conferences and workshops. You will also have the opportunity to work with some of the world's most well-known companies, helping them drive mission-critical outcomes for their customers. Work Environment and Company Culture: At blithequark, we pride ourselves on our inclusive and dynamic work environment. We work across time zones and backgrounds, knowing that the best ideas come from different perspectives. We make space for everyone to lead, grow, and challenge what's possible. Our company culture is built on a foundation of trust, respect, and open communication, and we're committed to creating a workplace where everyone feels valued, supported, and empowered to succeed. Compensation, Perks, and Benefits: At blithequark, we offer a competitive compensation package, including a salary, bonus, and stock options. We also provide a wide range of perks and benefits, including health insurance, retirement savings, and paid time off. Our employees also enjoy access to a range of amenities, including on-site fitness classes, healthy snacks, and social events. Conclusion: If you're a motivated and innovative individual with a passion for technology and a desire to make a meaningful impact, we encourage you to apply for the Customer Success Consultant and Technical Architect role at blithequark. This is a unique opportunity to join a dynamic and growing company, work with cutting-edge technology, and help shape the future of data streaming. Don't miss out on this chance to build what's next and take your career to the next level. Apply now and let's get in motion! At blithequark, we're proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law. We're committed to creating a workplace where everyone feels valued, supported, and empowered to succeed.