**Experienced Care Specialist – Customer Support (Hybrid) at blithequark**

Join the vibrant team at blithequark, a leading innovator in the Consumer Technology and Care Services industry, as a Care Specialist – Customer Support (Hybrid). This exciting opportunity allows you to work remotely while enjoying the flexibility of a hybrid work model, offering a perfect blend of work-life balance and career growth. As a key member of our team, you will play a vital role in delivering exceptional customer support and driving success in the caregiving industry. **About blithequark** blithequark is a mission-driven organization dedicated to making a positive impact in the caregiving industry. Our team of bright and motivated individuals is passionate about delivering innovative solutions that cater to the evolving needs of families and caregivers. With a strong focus on customer satisfaction and employee well-being, we strive to create a supportive and collaborative work environment that fosters growth and development. **Why Join blithequark?** * Competitive hourly rate of $21/hr (non-negotiable) * Potential for annual bonuses and short- and long-term incentives * Comprehensive benefits package including health insurance, life and disability insurance, and a generous 401K employer matching program * Opportunity for career advancement within a mission-driven organization * Hybrid work model offering flexibility with in-office and remote work days * Supportive and collaborative work environment focused on making a positive impact in the caregiving industry **Job Responsibilities:** As a Care Specialist – Customer Support (Hybrid), you will be responsible for: * Conducting family interviews to assess and understand care needs, schedules, and job requirements * Providing education and guidance related to the caregiving industry and best practices * Composing and publishing job posts on the employer's platform to attract qualified candidates * Screening and vetting care provider candidates through applications and interviews * Collaborating with Care Specialist teams to deliver a comprehensive range of service offerings **What We're Looking For:** * Bachelor's Degree required * 2-4+ years of client service experience, preferably in a human services or child care field * High emotional intelligence and strong communication skills, both written and verbal * Exceptional multi-tasking, organizational, and time management skills * Ability to adapt quickly in a fast-paced environment **How to Stand Out:** * Experience in the caregiving or child care industry * Familiarity with online platforms for job postings and candidate screening * Strong writing skills for creating engaging job posts * Previous experience in a role requiring high levels of customer service * Demonstrated ability to work collaboratively in a team setting **Skills and Competencies:** * Strong communication and interpersonal skills * Ability to work effectively in a team environment * High emotional intelligence and empathy * Strong problem-solving and critical thinking skills * Ability to adapt quickly to changing priorities and deadlines * Proficiency in Microsoft Office and Google Suite **Career Growth Opportunities:** At blithequark, we believe in investing in our employees' growth and development. As a Care Specialist – Customer Support (Hybrid), you will have opportunities to: * Develop your skills and expertise in the caregiving industry * Take on new challenges and responsibilities * Collaborate with cross-functional teams to drive innovation and growth * Participate in training and development programs to enhance your skills and knowledge **Work Environment and Company Culture:** Our office is a vibrant and collaborative space that fosters creativity, innovation, and teamwork. As a Care Specialist – Customer Support (Hybrid), you will be part of a dynamic team that is passionate about making a positive impact in the caregiving industry. We prioritize work-life balance, employee well-being, and professional growth, offering a supportive and inclusive work environment that encourages open communication and collaboration. **Compensation and Benefits:** * Competitive hourly rate of $21/hr (non-negotiable) * Potential for annual bonuses and short- and long-term incentives * Comprehensive benefits package including health insurance, life and disability insurance, and a generous 401K employer matching program **How to Apply:** If you believe you have what it takes to join our team as a Care Specialist – Customer Support (Hybrid), submit your application without delay. We are eager to hear from talented candidates like you who share our passion for making a positive impact in the caregiving industry.