**Experienced Ramp Agent (Customer Service Representative) – Ensuring Seamless Travel Experiences at blithequark**

Are you passionate about delivering exceptional customer service and ensuring the smooth operation of airport logistics? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we invite you to join blithequark as an Experienced Ramp Agent (Customer Service Representative) and be a key contributor to our mission of providing unparalleled travel experiences. **About blithequark** At blithequark, we're more than just a company – we're a community of dedicated professionals who share a common goal: to connect people and places around the world. Our commitment to excellence, innovation, and customer satisfaction drives everything we do, from the way we design our services to the way we interact with our customers. As a leading player in the industry, we're constantly pushing the boundaries of what's possible, and we're looking for talented individuals like you to join our team. **Job Summary** As an Experienced Ramp Agent (Customer Service Representative) at blithequark, you'll play a critical role in ensuring the safe and efficient handling of baggage, cargo, and mail. Your primary responsibilities will include: * Safely lifting, loading, unloading, and transporting baggage, mail, and cargo to and from aircraft, while ensuring timely connections and guiding incoming and departing aircraft from gate positions. * Safeguarding cargo, baggage, and mail from damage, loss, and weather-related incidents. * Operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion. * Utilizing baggage scanners and computers to ensure accurate routing of baggage to customers' destinations. * Working collaboratively with colleagues to achieve operational goals and maintain a safe and efficient work environment. **Key Responsibilities** * Safely handle and transport baggage, mail, and cargo to and from aircraft, while adhering to safety protocols and procedures. * Ensure timely connections by guiding incoming and departing aircraft from gate positions. * Safeguard cargo, baggage, and mail from damage, loss, and weather-related incidents. * Operate ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion. * Utilize baggage scanners and computers to ensure accurate routing of baggage to customers' destinations. * Collaborate with colleagues to achieve operational goals and maintain a safe and efficient work environment. * Participate in training and development programs to enhance skills and knowledge. * Adhere to company policies, procedures, and safety protocols at all times. **Essential Qualifications** * High school diploma, GED, or high school equivalency. * At least 18 years of age and authorization to work in the United States. * Valid driver's license. * Proficiency in English. * Ability to pass a physical ability test (PAT). * Willingness to wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE. * Ability to hold airport-specific requirements such as a SIDA Badge and Customs Seal. **Preferred Qualifications** * Previous experience in a similar role or industry. * Knowledge of airport operations and logistics. * Strong communication and interpersonal skills. * Ability to work in a fast-paced, dynamic environment. * Willingness to work varied shifts, including early morning, evening, and overnight shifts. **What We Offer** At blithequark, we're committed to providing our employees with a comprehensive benefits package that includes: * Competitive salary and industry-leading profit-sharing program. * 401(k) with generous company contributions up to 9%. * New hires are eligible for up to 2-weeks of vacation. * In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period. * 10 paid holidays per calendar year. * Birthing parents are eligible for 12-weeks of paid maternity/parental leave. * Non-birthing parents are eligible for 2-weeks of paid parental leave. * Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life insurance benefits. * Family care assistance through fertility support, surrogacy, and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages. * Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health. * Domestic and International space-available flight privileges for employees and eligible family members. * Career development programs to achieve your long-term career goals. * Worldwide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint. * Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies. * Recognition rewards and awards through the platform Unstoppable Together. * Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks, such as car and hotel rentals, auto, home, and pet insurance, legal services, and childcare. **How to Apply** If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please visit our website to submit your application, and join our team of dedicated professionals who are shaping the future of travel. **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. **Disclaimer** blithequark will never ask candidates for money throughout our recruitment process, including for any pre-employment screenings. All email communications with blithequark's recruitment team will come from a blithequark email domain. If you have any questions about the legitimacy of an outreach from blithequark's recruitment team, you can contact [email protected].