**Part Time Customer Experience Manager – blithequark Store**

Are you a customer-centric leader with a passion for delivering exceptional experiences? Do you thrive in a fast-paced retail environment where no two days are ever the same? Look no further than this exciting opportunity to join blithequark as a Part Time Customer Experience Manager in our L.RCK-N. Little Rock, AR store. At blithequark, we're not just a retailer – we're a creative destination where customers come to explore their imagination and bring their ideas to life. As a Part Time Customer Experience Manager, you'll play a vital role in ensuring that every customer interaction is nothing short of exceptional. From leading our front-end operations to driving sales and customer satisfaction, you'll be the face of blithequark in our store and a key driver of our success. **About blithequark** blithequark is the leading creative destination in North America, operating over 1,300 stores in 49 states and Canada and online at blithequark.com. Our purpose is to fuel the joy of creativity, and we're committed to providing our customers with an unparalleled shopping experience that inspires imagination and creativity. With a wide range of products and services, from art supplies to custom framing, we're the go-to destination for anyone looking to unleash their creativity. **Key Responsibilities** As a Part Time Customer Experience Manager, you'll be responsible for: * Assisting the Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements * Ensuring all front-end policies and procedures are followed, achieving your KPIs and managing your team to achieve their role KPIs * Planning and leading the execution of class and in-store events in accordance with Company programs * Leading the omnichannel processes to deliver a seamless customer experience across all touchpoints * Managing and executing shrink and safety programs to minimize losses and ensure a safe working environment * Assisting with cash reconciliation and bank deposits, as well as inventory processes, including Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed * Assisting with the onboarding of new Team Members and training, observing, and coaching the customer experience team to achieve results * Serving as Manager on Duty (MOD) and interacting with customers in a positive and respectful manner * Participating in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget * Managing and executing the shrink and safety programs to minimize losses and ensure a safe working environment * Cross-training in Custom Framing selling and production, including leading the delivery of high-quality custom framing solutions to customers on time **Preferred Knowledge, Skills, and Abilities** * Retail management experience preferred * Strong leadership and communication skills, with the ability to motivate and inspire a team * Excellent customer service skills, with a focus on delivering exceptional experiences * Ability to remain standing for long periods of time and move throughout the store * Regular bending, lifting, carrying, reaching, and stretching * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * Ability to work in a fast-paced environment and adapt to changing priorities **Work Environment** * Public retail store setting with climate-controlled public areas * Some stock rooms may not be climate-controlled * Some outdoor work may be required to retrieve shopping carts or unload trucks * Frame shop contains glass cutter and heat press * Work hours include nights, weekends, and early mornings **Benefits and Perks** * Competitive hourly rate * Opportunities for career growth and professional development * Comprehensive benefits package, including health insurance, paid time off, and tuition assistance * Generous employee discounts * Access to training and development programs to help you grow and succeed in your role **How to Apply** If you're a motivated and customer-focused leader who is passionate about delivering exceptional experiences, we want to hear from you! Apply now to join our team as a Part Time Customer Experience Manager in our L.RCK-N. Little Rock, AR store. **Equal Opportunity Employer** blithequark is an Equal Opportunity Employer and is committed to creating a diverse and inclusive work environment. We welcome applications from qualified candidates of all backgrounds and perspectives. If you need assistance with the application process or require a reasonable accommodation, please contact our Customer Care team at 1-800-642-4235 (1800-MICHAEL).