**Experienced Data Entry Specialist – Amazon Store Operations at blithequark**

Are you a detail-oriented and analytical individual with a passion for data entry and problem-solving? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join our dynamic team at blithequark as an Experienced Data Entry Specialist – Amazon Store Operations. At blithequark, we're committed to delivering exceptional customer experiences and driving business growth through innovative solutions. As a key member of our team, you'll play a critical role in ensuring the accuracy and efficiency of our data entry processes, supporting our Commercial and Medicare Appeals and Grievances staff, and contributing to the development and implementation of policies and procedures. **About blithequark** blithequark is a leading healthcare organization dedicated to providing high-quality services to our members. With a strong focus on innovation, customer satisfaction, and employee development, we're committed to making a positive impact in the lives of our customers and communities. Our team is passionate about delivering exceptional results, and we're looking for talented individuals like you to join our mission. **Key Responsibilities** As an Experienced Data Entry Specialist – Amazon Store Operations, you'll be responsible for: * Providing analytical problem-solving support to the Commercial and Medicare Appeals and Grievances staff * Serving as a central point of contact for staff both inside and outside of Appeals and Grievances * Utilizing knowledge of current business practices, policies, systems, procedures, and testing tools and practices to provide innovative solutions to business problems * Analyzing and researching data to identify trends and areas for improvement * Contributing to the development, implementation, and monitoring of ongoing product and regulatory support * Assisting in the coordination of activities related to maintaining regulatory compliance * Analyzing, researching, making suggestions for, and implementing changes to processing procedures to make the department's overall operations more efficient * Supporting all training and documentation efforts * Translating and/or interpreting technical material for use in everyday appeals * Responding to questions and concerns raised by a variety of employees in appeals, other Plan departments, and external business partners * Carrying out a variety of varied tasks related to job responsibilities, such as meetings, biweekly reports, new developments, and so on * Offering help to the division by assisting with investigating/settling specialty requests as mentioned by the executives and handling different obligations as allocated * Contributing to the research, evaluation, organization, and creation of policies and procedures based on the identified training requirements * Serving as the unit's subject matter expert for Facets' customer service inquiry module and appeals module configuration * Preparing up-to-date, in-depth exercises and labs for new employees and supporting refresher training * Assisting in the preparation and evaluation of corporate and regulatory requirements for compliance with federal and state regulations * Supporting data validation and universe pulls through data analysis and reporting * Serving as the department's subject matter expert for Medicare and commercial compliance activities * Aiding in the department's research and resolution of independent analysis-identified trends when requested by management * Conducting peer reviews and documenting findings as assigned * Supporting the audit * Mentoring new employees and employees undergoing cross-training at the desk * Providing peers with functional training as dictated by workload * Receiving and analyzing performance metrics and other forms of communication from other departments * Providing assistance to external vendors to ascertain the impact on the department and the actions that are required * Assisting with programs for training * Frequently communicating to share resources with training staff and management * Demonstrating support for established company policies and procedures regarding service appeals * Arranging any necessary additional materials * Providing technical support for all PC and LAN systems, including Windows, the mainframe, MS Office, FACETS, PBM, and other systems that require access **Essential Qualifications and Responsibilities** * 2+ years of experience in data entry, customer service, or a related field * Strong analytical and problem-solving skills * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment with multiple priorities and deadlines * Proficiency in Microsoft Office, particularly Excel and Word * Experience with data analysis and reporting tools * Strong attention to detail and accuracy * Ability to work independently and as part of a team * Strong organizational and time management skills * Ability to adapt to changing priorities and deadlines * High school diploma or equivalent required; associate's or bachelor's degree preferred **Preferred Qualifications and Responsibilities** * Experience in the healthcare industry or a related field * Knowledge of current business practices, policies, systems, procedures, and testing tools and practices * Experience with data validation and universe pulls * Familiarity with Facets' customer service inquiry module and appeals module configuration * Experience with data analysis and reporting tools * Strong understanding of Medicare and commercial compliance activities * Experience with training and documentation efforts * Strong technical skills, including proficiency in PC and LAN systems, including Windows, the mainframe, MS Office, FACETS, PBM, and other systems that require access **Skills and Competencies Required for Success** * Strong analytical and problem-solving skills * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment with multiple priorities and deadlines * Strong attention to detail and accuracy * Ability to work independently and as part of a team * Strong organizational and time management skills * Ability to adapt to changing priorities and deadlines * Strong technical skills, including proficiency in PC and LAN systems, including Windows, the mainframe, MS Office, FACETS, PBM, and other systems that require access **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to supporting the growth and development of our employees. As an Experienced Data Entry Specialist – Amazon Store Operations, you'll have opportunities to: * Develop your analytical and problem-solving skills through training and development programs * Collaborate with cross-functional teams to drive business growth and innovation * Contribute to the development and implementation of policies and procedures * Participate in training and development programs to enhance your technical skills * Take on new challenges and responsibilities as you grow in your role * Enjoy a dynamic and supportive work environment that encourages collaboration and innovation **Work Environment and Company Culture Highlights at blithequark** At blithequark, we're committed to creating a work environment that's inclusive, supportive, and empowering. As an Experienced Data Entry Specialist – Amazon Store Operations, you'll enjoy: * A dynamic and fast-paced work environment that's always challenging and engaging * A supportive team that's passionate about delivering exceptional results * Opportunities for growth and development through training and development programs * A comprehensive benefits package that includes medical, dental, and vision insurance, as well as 401(k) matching and paid time off * A flexible work schedule that allows you to balance your work and personal life * A commitment to diversity, equity, and inclusion that creates a welcoming and inclusive work environment **Compensation, Perks, and Benefits** At blithequark, we're committed to providing a comprehensive compensation package that includes: * Competitive salary and bonus structure * Comprehensive benefits package that includes medical, dental, and vision insurance, as well as 401(k) matching and paid time off * Flexible work schedule that allows you to balance your work and personal life * Opportunities for growth and development through training and development programs * A commitment to diversity, equity, and inclusion that creates a welcoming and inclusive work environment **How to Apply** If you're a motivated and detail-oriented individual with a passion for data entry and problem-solving, we invite you to apply for the Experienced Data Entry Specialist – Amazon Store Operations role at blithequark. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!