**Experienced Data Entry Specialist – Remote Pharmacy Operations**

Are you a detail-oriented and organized individual with a passion for delivering exceptional customer service? Do you have a strong background in data entry and a desire to work in a dynamic and fast-paced environment? If so, we invite you to join blithequark's team as an Experienced Data Entry Specialist – Remote Pharmacy Operations. At blithequark, we are committed to providing our customers with the highest level of service and support. As a key member of our remote pharmacy operations team, you will play a vital role in ensuring the accuracy and efficiency of our data entry processes. Your expertise will help us to streamline our operations, improve customer satisfaction, and drive business growth. **About blithequark** blithequark is a leading provider of healthcare services, dedicated to delivering high-quality care to our customers. With a strong commitment to innovation and excellence, we are constantly seeking new ways to improve our services and meet the evolving needs of our customers. As a member of our team, you will have the opportunity to work with a talented and diverse group of professionals who share your passion for delivering exceptional results. **Job Summary** We are seeking an Experienced Data Entry Specialist to join our remote pharmacy operations team. As a key member of our team, you will be responsible for performing data entry tasks, resolving exceptions, and providing exceptional customer service to our customers. Your expertise will help us to ensure the accuracy and efficiency of our data entry processes, improve customer satisfaction, and drive business growth. **Key Responsibilities** * Perform data entry tasks, including patient registration, prescription requests, and order processing * Resolve exceptions and errors in a timely and efficient manner * Provide exceptional customer service to our customers, including responding to inquiries and resolving issues * Troubleshoot and resolve missing prescription information and medical abbreviations (SIG codes) * Enter top-off orders for processing and handle patient prescription requests within HIPAA guidelines * Identify and communicate issues to senior team members as necessary * Acquire active technician license or certification within the first 90 days and maintain an active technician license or certification **Task Duties** * Utilize Walgreens prescription information access strategies and suggestions to register new patients with the aid of entering information into suitable systems * Handle patient prescription requests within HIPAA guidelines and enter top-off orders for processing * Troubleshoot to attain missing prescription information and interpret medical abbreviations (SIG codes) * Resolve all data entry associated exceptions * Handle correspondence to patients (inbound calls, chats, emails) and make outbound calls to prescribers and patients as needed * Resolve 1/3 party rejects by reviewing, gathering facts, making corrections, and resubmitting for processing according to individual plan needs * Make phone calls to insurers and others to achieve information, gain override approval, or otherwise resolve the 1/3 party rejects * Provide assistance to pharmacists, both those inside the facility and those at different locations * Identify and communicate troubles to senior team members as necessary **Essential Qualifications** * High school diploma or equivalent * Fundamental degree computer capabilities (e.g., start up and shut down laptop, use mouse to click and drag, start and close applications, switch between programs, save files, print documents, and/or access information online) * Primary level Google competencies to include opening a browser, typing in URLs in the correct area, using a search engine, bookmarking a website, navigating using back/forward/stop buttons, and filling out forms online * Intermediate level keyboarding capabilities (at least 25 WPM, touch typing, formatting files) * Speak effectively in writing and verbally * 18 years of age or older **Preferred Qualifications** * At least 365 days of pharmacy technician experience in a retail or call center environment * At least 18 months experience as a pharmacy technician with a certificate/registration via nation as granted by the state board of pharmacy or nationally recognized certification corporation * Experience providing customer support to internal and external clients, including assembling pleasant standards for offerings, and assessment of customer pride * Intermediate to superior level keyboarding abilities (at least 35 WPM, touch typing, formatting files) * Fluency in Spanish and English **Skills and Competencies** * Strong attention to detail and organizational skills * Excellent communication and customer service skills * Ability to work in a fast-paced environment and prioritize tasks effectively * Strong problem-solving and analytical skills * Ability to work independently and as part of a team * Proficiency in Microsoft Office and Google Suite * Strong keyboarding skills (at least 25 WPM) **Career Growth Opportunities and Learning Benefits** As a member of our team, you will have the opportunity to grow and develop your skills and knowledge in a dynamic and supportive environment. We offer a range of training and development programs to help you achieve your career goals, including: * On-the-job training and mentorship * Ongoing education and training programs * Opportunities for career advancement and professional growth * A supportive and inclusive work environment **Work Environment and Company Culture** At blithequark, we are committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. Our company culture is built on the following values: * Excellence: We strive for excellence in everything we do. * Innovation: We are committed to innovation and continuous improvement. * Customer focus: We are dedicated to delivering exceptional customer service and support. * Teamwork: We work together as a team to achieve our goals. * Respect: We respect and value each other's differences and perspectives. **Compensation, Perks, and Benefits** We offer a competitive compensation package, including: * Starting salary of $20/hour * Opportunities for career advancement and professional growth * Comprehensive benefits package, including medical, dental, and vision insurance * 401(k) retirement plan with company match * Paid time off and holidays * Flexible work arrangements and remote work options **How to Apply** If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!