**Experienced Customer Risk Strategy Professional – Fintech and Banking Partnership Management**

At blithequark, we're revolutionizing the financial services space by simplifying the complex banking supply chain that has long hindered innovation and growth in the fintech industry. As a bank and software company built from the ground up, we offer technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers, resulting in a safer, more transparent, and less costly banking supply chain. We're now seeking an exceptional Customer Risk Strategy Professional to join our team and help drive continuous improvements across our existing operations. **About blithequark** blithequark is a high-growth fintech company that's changing the way financial services are delivered. Our founders have spent their careers founding and scaling companies like Plaid, Square, SoFi, Blend, and Affirm, and have seen firsthand the challenges that fintech companies face when trying to partner with traditional banks. We're committed to simplifying the banking supply chain and making it easier for fintech companies to grow and innovate. Our team is passionate about disrupting the financial services industry and making a real impact. **The Opportunity** We're looking for an all-around business athlete to join our Customer Risk Strategy team! You don't need to be an expert in banking or risk on day one - we're seeking a candidate who is excited about disrupting financial services and willing to utilize their highly strategic, operational, and product-oriented mindset to help drive continuous improvements across our existing operations. Your work will help blithequark deepen its relationships with its fintech partners by effectively managing our forward-thinking, strategic, and highly efficient risk programs (a critical differentiator for blithequark!) to ensure we scale safely. This is a unique entry point into the world of risk at a high-growth fintech company, where you'll gain skills and experience that few others can offer. **Key Responsibilities** As a Customer Risk Strategy Professional, you will be responsible for: * Managing oversight of blithequark's Fintech Partners: Ensure effective ongoing oversight processes by reviewing key program metrics to identify trends, outliers or key risk indicators that require further investigation. * Supporting evaluation of partnership expansions: As blithequark's relationships with its Fintech Partners grow and expand, you will be responsible for working with our business team to manage these expansions, working closely with internal SMEs to evaluate and document key risk and compliance considerations. * Designing and implementing new processes: Maintain a growth mindset by helping members of the blithequark's risk and compliance organization identify and develop potential process improvements as the our partnership activities continue to expand. * Driving development of key metrics and reporting: Work closely with the blithequark's senior leadership team on developing new metrics and providing periodic reporting on blithequark's partnership activities to executive management and the Board of Directors. **What You'll Need to Be Successful** To be successful in this role, you will need: * 2-3 years of experience in a high-growth environment, including management consulting, financial regulatory agency, financial services and/or fintech company * Ability to jump into new situations, with a willingness to learn quickly and help solve problems * Hyper-organized approach to project management, including coordinating efforts across multiple teams; comfort juggling multiple projects and priorities is critical * Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business * Attention to detail and a commitment to accuracy * Familiarity with the banking and fintech industries is preferred, but not required - an interest in becoming an expert in finance, risk, compliance, and technology, however, is a must * Excitement about working in a fast-paced, deeply cross-functional space **What You'll Get from Us** At blithequark, we're committed to providing our employees with a comprehensive benefits package, including: * Comprehensive health, dental, and vision plans, including options that are 100% covered by blithequark for you and 100% covered for your dependents! * Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses * FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses * 401k plan, including self-directed brokerage options * Flexible time-off policy - take the time off that you want and need to relax and recharge * 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers * Catered lunches and dinners for SF employees * Commuter benefits * Regular team building events, including annual offsite **Pay Transparency** Compensation packages at blithequark include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. The annual base salary range for this role is $115,000 - $130,000 + equity. **We Look Forward to Hearing from You** blithequark is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply. If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to [email protected]. We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.