**Experienced Customer Onboarding Consultant – Accelerate Business Growth and Trust at blithequark**

Are you a seasoned professional with a passion for delivering exceptional customer experiences and driving business growth? Do you thrive in fast-paced environments where no two days are the same? If so, we invite you to join blithequark as an Experienced Customer Onboarding Consultant. As a key member of our go-to-market team, you will play a vital role in shaping the future of business trust and helping our customers achieve their goals. **About blithequark** blithequark is revolutionizing the way assurance and audit practitioners work, particularly in cybersecurity, privacy, and ESG (Environmental, Social, Governance). Our mission is to automate and streamline the work of these professionals, enabling them to focus on high-value tasks and deliver better results for their clients. With a strong foundation in technology and a commitment to innovation, we're building a platform that will transform the industry. **Our Culture** At blithequark, we value diversity, inclusivity, and teamwork. We believe that a diverse and supportive team is essential to driving innovation and achieving our goals. Our culture is built on five core values: * **Fearless**: We inspire and break down seemingly impossible walls to achieve greatness. * **Fast**: We launch fast with excellence, iterate to perfection, and deliver results quickly. * **Lovable**: We deliver happiness and 11-star experiences that exceed our customers' expectations. * **Owners**: We execute and run the business with ownership, taking responsibility for our actions and outcomes. * **Win-win**: We create mutual value and earn trust for life, building long-term relationships with our customers and partners. **About the Role** As an Experienced Customer Onboarding Consultant at blithequark, you will be responsible for delivering exceptional onboarding experiences to our customers, ensuring they achieve a quick return on investment and maximize the value of our platform. You will work closely with our Customer Success and Go-To-Market teams to develop and execute customized onboarding plans that meet the unique needs of each customer. **Key Responsibilities** * Build trust with customers through regular engagement cadences, from sales handoff to value realization. * Guide growth by creating plans that outline customer goals and activities needed to meet those goals, with regular reviews to track progress and adapt plans as necessary. * Build champions by cultivating customer knowledge and expertise, and advocating for their needs within blithequark. * Mitigate risks by identifying potential success risks and developing decisive action plans to mitigate them. * Measure and document progress by tracking customer value realization over time, and documenting customer case studies and success metrics. **Essential Qualifications** * At least 2+ years of experience in audit, assurance, or advisory services, preferably with exposure to financial audit or risk advisory. * Deep industry knowledge and a strong understanding of the challenges and opportunities facing assurance and audit practitioners. * Proven experience in technology consulting, customer onboarding, implementation, or similar, with a strong track record of driving business value for customers. * Project management proficiency, with the ability to prioritize and manage multiple customers, projects, and requests with little direct oversight. * Executive presence and ability to influence change, with a demonstrated history of communicating effectively with customers and across internal teams. * Bias towards action, with a strong ability to take ownership of projects end-to-end and see them through to completion with minimal direction or oversight. **Preferred Qualifications** * Experience working with high-growth startups or top management consulting firms. * Strong consulting skills, with a proven ability to help complex organizations succeed. * Familiarity with our platform and its capabilities, with a strong understanding of how it can help customers achieve their goals. **What We Offer** * Competitive compensation packages with meaningful ownership. * Unlimited PTO. * 401k. * Wellness benefits, including a bundle of free therapy sessions. * Technology and work-from-home reimbursement. * Flexible work schedules. **How to Apply** If you're a motivated and results-driven professional with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience, qualifications, and fit for the role. We can't wait to hear from you!