Experienced Customer Experience Design Co-op for Fall 2025 - Enhancing Global Customer and Employee Experiences through Innovative Design and Strategic Partnerships at blithequark

Introduction to blithequark and the Industry At blithequark, we are passionate about delivering exceptional customer experiences that exceed expectations and set new standards in the industry. As a leader in the travel and hospitality sector, we recognize the importance of creating memorable moments for our global customer and employee bases. Our Customer Experience Design (CXD) organization is at the forefront of this mission, driving innovation and excellence across key areas of the business. We are now seeking a talented and ambitious Co-op to join our CXD team for Fall 2025, contributing to the design and delivery of best-in-class products, services, and experiences that delight our customers and employees alike. Key Responsibilities and Opportunities As a CXD Co-op at blithequark, you will have the unique opportunity to support one of our specialized teams, including the Onboard Brand Experience, In-Flight Entertainment & Connectivity, Uniform Brand Experience, or Service Design teams. Your responsibilities will be diverse and exciting, encompassing: Conducting competitor research and data analysis to inform design decisions and strategic partnerships Developing innovative ideas and solutions to enhance the customer and employee experience Creating compelling presentations and business cases to communicate ideas and recommendations to leaders Supporting event planning, executive communications, and project coordination Collaborating with cross-functional teams to ensure alignment and consistency across projects Throughout your Co-op experience, you will have the chance to work on high-impact projects, develop your skills and expertise, and build a professional network that will benefit your future career. Essential Qualifications To succeed in this role, you should be an undergraduate student pursuing a Bachelor's degree in Business, Marketing, Customer Experience, Design, Journalism/PR, or a related field. You should also have: Experience in research analysis, deck building/presentations, project coordination, and communications Demonstrated organizational skills, including attention to detail and the ability to prioritize and adapt to changing needs Strong team-oriented mindset and a commitment to continuous improvement methodologies Excellent verbal and written communication skills, with proficiency in MS PowerPoint, MS Word, and MS Excel A willingness to learn quickly, adapt to new situations, and prioritize safety and security A high school diploma, GED, or high school equivalency, and authorization to work in the United States Preferred Qualifications To stand out as a competitive candidate, you should have: The ability to manage multiple projects simultaneously, working with diverse stakeholders and timelines Experience in developing effective presentations that tell a story and communicate ideas efficiently A desire to learn leadership techniques, problem-solving strategies, and conflict resolution methods to drive innovation and progress Career Growth Opportunities and Learning Benefits At blithequark, we are committed to the growth and development of our Co-ops. Through this program, you will gain: Valuable work experience and skills that will enhance your employability and career prospects Opportunities to work on high-impact projects and contribute to the design and delivery of innovative customer experiences Exposure to diverse teams, functions, and industries, broadening your understanding of the business and its operations A professional network and mentorship opportunities that will support your future career goals Work Environment and Company Culture At blithequark, we pride ourselves on our dynamic and inclusive work environment, which fosters collaboration, creativity, and innovation. Our company culture is built on a foundation of: Respect, empathy, and diversity, embracing the unique perspectives and experiences of our employees and customers A commitment to excellence, driving continuous improvement and excellence in all aspects of our business A focus on customer satisfaction, ensuring that every interaction with blithequark is positive, memorable, and exceeds expectations Compensation, Perks, and Benefits As a Co-op at blithequark, you can expect a competitive compensation package, including a salary and benefits that reflect your skills, experience, and contributions to the company. You will also have access to a range of perks and benefits, such as professional development opportunities, networking events, and a dynamic work environment that supports your growth and well-being. Conclusion and Call to Action If you are a motivated and ambitious individual with a passion for customer experience design, innovation, and excellence, we encourage you to apply for this exciting Co-op opportunity at blithequark. As a member of our CXD team, you will have the chance to make a meaningful impact on our business, develop your skills and expertise, and launch your career in a dynamic and supportive environment. Don't miss this opportunity to join our team and contribute to the design and delivery of exceptional customer experiences that delight and inspire our global customer and employee bases. Apply now to start your journey with blithequark!