Experienced Airport Customer Service Agent and Ramp Handler – Ensuring Safe and Timely Transportation of Cargo and Baggage at blithequark

Introduction to blithequark and the Industry At blithequark, we are dedicated to ensuring that cargo is transported on time, every time, safely. As a key player in the aviation industry, we understand the importance of providing exceptional customer service and maintaining the highest standards of safety and security. Our mission is to make a positive impact on the lives of our customers, employees, and the communities we serve. If you are passionate about delivering outstanding customer experiences and working in a fast-paced environment, we invite you to join our team as an Airport Customer Service Agent and Ramp Handler. How You'll Help Us Keep Climbing As an Airport Customer Service Agent and Ramp Handler at blithequark, you will play a vital role in ensuring that our customers' baggage and cargo arrive safely and on time. This is an entry-level position that offers opportunities for career advancement and professional growth. Our leaders are committed to providing mentorship and support to help you succeed in your role and achieve your long-term career goals. Some of your daily tasks will include: Safely lifting, loading, unloading, and transporting baggage, mail, and cargo to and from aircraft Safeguarding cargo, baggage, and mail from damage, loss, and weather Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion Operating baggage scanners and computers to ensure baggage is routed accurately to the customer's destination Work Environment and Schedule As an Airport Customer Service Agent and Ramp Handler at blithequark, you will work in a dynamic and fast-paced environment that requires flexibility and adaptability. Scheduling is based on operational needs, and shifts can range from early morning to overnight. You will typically work between 20 and 40 hours per week, depending on your seniority and the needs of the station. Compensation and Benefits At blithequark, we offer a competitive salary and benefits package to our employees. The starting pay for this position is $19.00 per hour, with regular pay increases occurring over a period of 10.5 years. Our benefits package includes: Competitive salary and industry-leading profit-sharing program 401(k) with generous company contributions up to 9% Paid time off, including vacation, holidays, and paid personal time Comprehensive health benefits, including medical, dental, vision, short-term and long-term disability, and life benefits Family care assistance, including fertility support, surrogacy and adoption assistance, lactation support, and subsidized back-up care Holistic wellbeing programs to support physical, emotional, social, and financial health Domestic and international space-available flight privileges for employees and eligible family members Career development programs to achieve your long-term career goals Worldwide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint What You Need to Succeed To be successful in this role, you will need to possess the following minimum qualifications: High school diploma, GED, or high school equivalency At least 18 years of age and authorization to work in the United States Valid driver's license Proficiency in English Ability to pass a physical ability test (PAT) Ability to wear required company-approved Personal Protective Equipment (PPE) Ability to hold airport-specific requirements, such as a SIDA Badge and Customs Seal You should also be able to consistently prioritize the safety and security of yourself, others, and personal data, and be willing to embrace diverse people, thinking, and styles. What Will Give You a Competitive Edge While there are no preferred qualifications for this role, having previous experience in customer service or a related field can be beneficial. Additionally, being able to speak multiple languages or having experience working in a fast-paced environment can also be an asset. Career Growth Opportunities and Learning Benefits At blithequark, we are committed to helping our employees achieve their long-term career goals. We offer career development programs, training, and mentorship to help you succeed in your role and advance in your career. You will also have access to a range of learning resources and opportunities to develop new skills and knowledge. Work Environment and Company Culture At blithequark, we are proud of our company culture, which is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork. We believe in creating a work environment that is inclusive, supportive, and empowering, where our employees can thrive and reach their full potential. We also offer a range of programs and initiatives to support the wellbeing and development of our employees, including holistic wellbeing programs, family care assistance, and career development opportunities. Conclusion If you are passionate about delivering exceptional customer service and working in a fast-paced environment, we invite you to join our team at blithequark as an Airport Customer Service Agent and Ramp Handler. With competitive pay, comprehensive benefits, and opportunities for career growth and development, this is an exciting opportunity to take your career to the next level. Apply now to join our team and start your journey with blithequark!