Experienced Customer Data Specialist for Sustainable Energy Solutions - Shelton, CT

Welcome to blithequark: Pioneers in Sustainable Energy Solutions At blithequark, we're on a mission to revolutionize the way businesses approach energy management. As a fast-growing, private equity-backed energy management company, we're dedicated to helping small to medium-sized enterprises reduce their carbon footprint and become more sustainable. Our innovative approach combines patented technologies, equipment upgrades, and proprietary energy software solutions to deliver energy savings with no investment required from our customers. Our Impact and Recognition Recognized as one of Fast Company’s Most Innovative Companies of 2025 and featured on the Inc. 5000 list of America’s Fastest-Growing Companies for four consecutive years, blithequark is driving real impact at scale. Our team is passionate about making a positive difference in the environment while providing an exceptional customer experience. We're growing quickly and looking for talented individuals who share our vision and values. Job Overview: Customer Data Specialist We're seeking two highly motivated Customer Data Specialists to join our team in Shelton, CT. One role will focus on customer-facing responsibilities, while the other will concentrate on auditing and data accuracy. As a Customer Data Specialist at blithequark, you'll play a vital role in ensuring a seamless and positive experience for our new customers. Your responsibilities will include processing documentation, coordinating with various teams, addressing customer inquiries, improving processes, and managing utility data-related tickets. Key Responsibilities: Process all required documentation to complete customer sign-up processes. Follow up on open items, including contracts, invoices, and related paperwork. Collaborate with onboarding and sales teams to complete required supporting documentation. Develop a deep understanding of blithequark's program and be able to answer potential customers' questions and concerns. Identify areas for process improvement and work with the team to implement changes. Manage all tickets related to utility data management, working with utilities, data partners, and our billing team. Desired Skills and Experience: To succeed as a Customer Data Specialist at blithequark, you'll need: Excellent problem-solving skills and the ability to work well under pressure. Strong customer service skills and a passion for delivering exceptional customer experiences. Proficiency in MS Office, particularly Excel, and the ability to learn new software systems. Experience with auditing, data analysis, and process improvement. A high school diploma or equivalent; industry experience is highly preferred. A clean criminal background check and drug screen. The ability to be flexible and adapt to changing priorities in a fast-growing company. What We Offer: At blithequark, we're committed to providing our employees with a supportive and inclusive work environment, opportunities for career advancement, and a comprehensive benefits package. Our benefits include: Competitive pay ($30.29 - $32.70 USD per hour) Full benefits package, including medical, dental, vision, 401K, life insurance, and disability insurance Opportunities for career advancement and professional growth in a fast-growing company A dynamic and supportive team environment that values diversity and inclusion A hybrid schedule with Tuesdays, Wednesdays, and Thursdays in the office Our Culture and Values: At blithequark, we're passionate about creating a positive impact on the environment and our communities. We believe in fostering a culture of inclusivity, respect, and open communication. Our values include: A commitment to sustainability and reducing our carbon footprint A passion for delivering exceptional customer experiences A culture of innovation and continuous improvement A dedication to diversity, equity, and inclusion A supportive and collaborative team environment How to Apply: If you're a motivated and detail-oriented individual with a passion for sustainability and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role. Equal Employment Opportunities: blithequark is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status. We affirmatively seek to advance the principles of equal employment opportunity and welcome all job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career web page as a result of your disability.