**Experienced Pharmaceutical Sales Customer Engagement Specialist – Patient-Centric Healthcare Solutions**

At blithequark, we are revolutionizing the way we approach patient care by putting the needs of our customers and patients at the forefront of everything we do. Our new customer engagement approach is designed to deliver a higher quality experience that ultimately improves patient care. We are seeking an experienced Pharmaceutical Sales Customer Engagement Specialist to join our team in Miami, FL. **About blithequark** blithequark is a leading pharmaceutical company dedicated to improving patient outcomes through innovative solutions and patient-centric approaches. Our mission is to deliver exceptional value to our customers and patients by providing high-quality products and services that meet their unique needs. We are committed to fostering a culture of collaboration, innovation, and excellence that inspires our employees to make a meaningful impact in the lives of our customers and patients. **Job Summary** As a Pharmaceutical Sales Customer Engagement Specialist, you will play a critical role in our customer engagement strategy, working closely with healthcare providers, payers, and other stakeholders to deliver a seamless and personalized experience for our customers. You will be responsible for conducting proactive outreach to healthcare providers, sharing information on our products and services, and providing education on disease states, thought leadership, and real-world evidence. You will also work closely with our cross-functional teams to identify opportunities to improve the patient experience and develop strategies to address complex healthcare issues. **Key Responsibilities** * Conduct proactive outreach to healthcare providers on topics such as product access, on-label information, and established guidance on patient care * Personally engage customers through a variety of virtual or digital tools and direct customers to other colleagues as needed * Facilitate speaker programs and organize local provider groups for discussions on experiences and outcomes with local/regional leaders * Elevate opportunities and feedback to ecosystem lead, including local market insights to inform setting of local strategy and business goals * Collaborate with ecosystem team to adjust targeting and call point plans and action on insights collected from customer-facing roles **Minimum Qualifications** * A minimum of 2 years pharmaceutical or medical device sales experience * Must reside within commutable distance of 50 miles of the primary city in the sales territory **Preferred Knowledge, Skills, and Abilities** * Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems) * 4 or more years' experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment * Clinical nurse or Advanced Practice Nurse (APN) experience highly valued * The ability to work in an ambiguous environment undergoing transformation * Proven track record in coaching, training, and/or mentoring peers or others as assigned * Proven track record for consistently meeting or exceeding financial and/or other quantitative targets, as well as qualitative goals * Ability to seek out relevant information, prioritize, and apply information to solve complex problems in the ecosystem * Ability to assimilate and communicate complex clinical and product information * Knowledge of and ability to successfully addressing operational issues in the delivery of healthcare products to patients, such as reimbursement and supply **Competencies** * Accountability for Results: Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. * Strategic Thinking & Problem Solving: Make decisions considering the long-term impact to customers, patients, employees, and the business. * Patient & Customer Centricity: Maintain an ongoing focus on the needs of our customers and/or key stakeholders. * Impactful Communication: Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for blithequark. * Respectful Collaboration: Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. * Empowered Development: Play an active role in professional development as a business imperative. **Compensation and Benefits** * Minimum $104,640.00 - Maximum $149,600.00, plus incentive opportunity * Comprehensive medical, dental, vision, prescription drug coverage, company-provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company-provided benefits. **Why Join blithequark?** * Be part of a dynamic and innovative company that is revolutionizing the way we approach patient care * Work with a talented and dedicated team of professionals who are passionate about making a difference in the lives of our customers and patients * Enjoy a comprehensive benefits package that includes medical, dental, vision, and prescription drug coverage, as well as a generous 401(k) match and flexible time off * Have the opportunity to develop your skills and advance your career in a fast-paced and dynamic industry * Be part of a company that is committed to fostering a culture of collaboration, innovation, and excellence. **How to Apply** If you are a motivated and results-driven individual who is passionate about making a difference in the lives of our customers and patients, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to our online application portal. We thank all applicants for their interest; however, only those selected for an interview will be contacted. **Disclaimer** blithequark is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting [Accommodation Request]. **Statement Regarding Job Recruiting Fraud Scams** At blithequark, we take security and protection of your personal information very seriously. Please be aware that individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand that blithequark will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card, or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not blithequark. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.