Experienced Full Stack Customer Technology Advisor – Web & Cloud Application Development

At blithequark, we design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. As a Customer Technology Advisor, you will be at the forefront of revolutionizing technology solutions for our valued customers. Working hand in hand with our blithequark Consult Partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations. **Join Our Dynamic Team** We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities. As a Customer Technology Advisor, you will be an integral part of our cutting-edge Go-To-Market team, working closely with our Consult Partners and customer partners to deliver unique and differentiated value to our customers. **Your Key Responsibilities** As a Customer Technology Advisor, you will possess strong technical and business acumen, allowing you to provide value-driven solutions within the practice services domain(s). Your exceptional customer-facing skills, combined with your articulate communication style and interpersonal finesse, will enable you to effortlessly convey the technical benefits of blithequark's capabilities, perfectly matching the unique needs of each customer. Your primary job responsibilities will include: * Acting as our customers' trusted advisor within their specialty, working within a practice but responsible for adjacent areas to provide a complete blithequark customer solution * Actively opening doors and opportunities in other blithequark specialties by engaging with peers * Maintaining and developing relationships with key alliance partners and ecosystems; creating referenceable customers * Leading the technical/solution customer engagement as a technical solution expert, supporting the close of sale with the Customer Partner and Consult Partner * Having the eminence to deliver billable work for early engagement of the sales process and ensuring follow-through to create customer satisfaction **Commercial Success** As a Customer Technology Advisor, you will also be responsible for: * Assisting the Customer Partner and Consult Partner to identify, develop, and close deals through deep technical/solution expertise * Defining a unique value proposition for respective areas of expertise, responsible for looking at the solution from a cross-practice perspective to bring full value to the customer * Collaborating with internal and external stakeholders to generate a winning response and optimal technical solutions * Utilizing the full breadth of blithequark's value propositions to develop profitable deals, working with the pricing/commercial teams to ensure suggested solutions are profitable * Supporting in developing/repackaging solution capabilities aligned to deal characteristics and needs in the targeted account **Distinctive Expertise** As a Customer Technology Advisor, you will possess: * A deep understanding of best-in-class, profitable solutions to bring into customer discussions to develop the right winning solution * The ability to leverage technology-specific expertise to support winning deals * The ability to support selling new solutions/offerings with an understanding of blithequark's services capabilities * Deep technical/solution expertise for respective areas * The ability to ensure customer satisfaction and act with integrity * The ability to bring together blithequark's deep technical and solution expertise with alliance partners for jointly successful pursuits * External recognition as an expert in the technology and/or solutioning area **Skills** As a Customer Technology Advisor, you will require: * Designing use cases to articulate the user experience of customers' employees in their use of devices, collaboration tools, and applications to perform their own job responsibilities * Working on the creation of requirements, use cases, sequence diagrams, arch solution docs, Test cases, and Acceptance criteria * Leading the Microsoft space, utilizing Architecture Thinking and Methodology, Unified Endpoint Management (UEM), Offering/Product Lifecycle Management, Cybersecurity and Data Privacy Compliance Posture, Digital Experience Monitoring (DEM), and Cloud Computing **Professional Expertise** To be successful as a Customer Technology Advisor, you will need to demonstrate the following professional expertise: * A degree or equivalent in Computer Engineering, Electrical Engineering, or related (employer will accept a Bachelor's degree plus five years of progressive experience in lieu of a Master's degree) and one year of experience as an Enterprise Architect or related * One year of experience must include utilizing Architecture Thinking and Methodology, Unified Endpoint Management (UEM), Offering/Product Lifecycle Management, Cybersecurity and Data Privacy Compliance Posture, Digital Experience Monitoring (DEM), and Cloud Computing * Experienced C-level IT services seller, appropriate and articulate taking care of clients at the most senior levels * A track record of sales leadership in negotiating and closing transformational services engagements * A track record of meeting or exceeding sales goals * Highly organized, self-driven, and able to work with minimal supervision * Ability to story tell and simplify the solution context and outcomes * Innovative and creative in solving complex problems * Ability to collaborate and bring together a unified approach with multiple stakeholders to deliver outcomes * Ability to sell in a virtual environment * Understanding cross-industry and day-to-day concerns experienced by CxOs in running complex IT infrastructure environments, along with an ability to position the unique value of our services to address these concerns * Ability to develop and maintain comprehensive technical sales knowledge in cloud (services) solutions, along with financial and selling skills * Personal drive, tenacity, and energy and results-oriented * Strong communication and presentation skills with the ability to produce and deliver powerful and persuasive presentations – comfortable in presenting to both small and large audiences * Excellent written and oral communication skills * Sales forecasting and deals/closure assessment traits and be a believer in CRM hygiene **Key Attributes Required for Success** To be successful as a Customer Technology Advisor, you will need to possess the following key attributes: * Compelling at C-Level interactions * Acts entrepreneurially to grow (personal) business and team to identify/win deals * Clear domain expertise: brings knowledge and reason for clients to engage * Connected in their market: able to open doors from past relationships * Skilled at building senior relationships & partnerships * Bold thinker/creative: able to think outside the box and imagine/stretch to construct large opportunities **Being You** At blithequark, we welcome people of all cultures, backgrounds, and experiences. We believe that diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We have a dedicated commitment to creating a workplace where all blithequark employees can find and provide support and advice. **What You Can Expect** As a Customer Technology Advisor at blithequark, you can expect: * State-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value * A company that cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees, and support you and your family through the moments that matter – wherever you are in your life journey * Access to the best learning in the industry, including certifications from Microsoft, Google, Amazon, Skillsoft, and many more * Opportunities to donate, start fundraisers, volunteer, and search over 2 million non-profit organizations through our company-wide volunteering and giving platform * A company that invests heavily in you, we want you to succeed so that together, we will all succeed **Get Referred!** If you know someone that works at blithequark, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's blithequark email address.