Experienced On-Call Customer Ambassador in Hospitality – Delivering Exceptional Guest Experiences and Driving Business Growth at blithequark

Introduction to blithequark and the World of Hospitality At blithequark, we are passionate about creating unforgettable experiences for our guests, and we are now seeking a friendly and enthusiastic On-Call Customer Ambassador to join our dynamic team. As a leader in the hospitality industry, blithequark is committed to fostering a supportive environment where our associates can thrive and grow. If you have a passion for engaging with people, enjoy working in a fast-paced environment, and are dedicated to delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Job Summary As an On-Call Customer Ambassador at blithequark, you will play a vital role in creating a welcoming atmosphere for our guests by greeting them warmly, offering samples, and leading engaging marketing and wellness programs. You will be responsible for ensuring that every guest has an exceptional experience, and you will work closely with our team to achieve this goal. If you are a motivated and enthusiastic individual with a passion for hospitality, we invite you to join our team and contribute to our mission of delivering outstanding customer experiences. Key Responsibilities Greet every customer warmly and ensure a high level of hospitality, making them feel valued and appreciated Support team members by ensuring they have the resources they need to succeed, promoting a collaborative and supportive work environment Communicate customer feedback and concerns to supervisors, providing valuable insights to drive business growth and improvement Maintain current marketing, wellness, and culinary programs, staying up-to-date with the latest trends and initiatives Lead weekly promotions and programs for guests, showcasing our products and services in an engaging and informative way Share best practices and recognize the efforts of co-workers, fostering a culture of excellence and teamwork Advocate for effective selling techniques and assist customers in their decision-making process, providing personalized recommendations and guidance Ensure that display foods are attractively presented and served according to standards, maintaining a high level of quality and presentation Perform additional duties as assigned, demonstrating flexibility and a willingness to adapt to changing circumstances Essential Qualifications To be successful in this role, you will need to possess the following essential qualifications: Ability to create a welcoming atmosphere, making guests feel valued and appreciated Strong communication skills, with the ability to engage with guests and team members effectively Team collaboration, with a willingness to support and work with others to achieve common goals Ability to understand and communicate daily menu items effectively, providing accurate and informative guidance to guests Knowledge of effective selling techniques, with the ability to advocate for our products and services in a persuasive and engaging way Ability to lift and/or move up to 50 pounds, demonstrating physical stamina and endurance Preferred Qualifications While not essential, the following preferred qualifications will be highly regarded: Previous experience in events, hospitality, or a related field, demonstrating a strong understanding of customer service and guest experience High school diploma or equivalent, providing a foundation for further learning and development Skills and Competencies To succeed in this role, you will need to possess the following skills and competencies: Excellent communication and interpersonal skills, with the ability to engage with guests and team members effectively Strong problem-solving and conflict resolution skills, with the ability to think critically and respond to challenging situations Ability to work in a fast-paced environment, demonstrating flexibility and adaptability in the face of changing circumstances Strong teamwork and collaboration skills, with a willingness to support and work with others to achieve common goals Ability to maintain a high level of quality and presentation, ensuring that our products and services are showcased in the best possible light Career Growth and Development Opportunities At blithequark, we are committed to providing our associates with the skills and knowledge they need to succeed and grow in their careers. We offer hands-on training and keep our team updated on the latest trends in the industry, providing a foundation for further learning and development. Whether you are looking to advance your career or simply looking for a new challenge, we invite you to join our team and take advantage of the opportunities available to you. Work Environment and Company Culture At blithequark, we pride ourselves on fostering a supportive environment where our associates can thrive and grow. We recognize and value the contributions of our team members, providing a positive and inclusive work environment that encourages collaboration, creativity, and innovation. If you are looking for a company that truly cares about its employees and is committed to delivering exceptional customer experiences, we invite you to join our team and become a part of the blithequark family. Compensation, Perks, and Benefits At blithequark, we offer a competitive compensation package, including a pay range of $18.00 to $19.00 per hour. In addition to standard benefits, we offer a range of fantastic perks for both full-time and part-time associates, including: Associate Shopping Program Identity Theft Protection Pet Insurance Voluntary Benefits (Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program) Full-time positions also include: Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) We also offer complimentary meals, uniforms, and laundering services at select locations, providing a range of benefits and perks to support your well-being and career growth. Why Join blithequark? If you are ready to make a difference and be part of a dynamic team, we encourage you to apply for this exciting opportunity. At blithequark, we are committed to delivering exceptional customer experiences and driving business growth through our passion for hospitality and our dedication to our team members. If you share our values and are looking for a new challenge, we invite you to join our team and become a part of the blithequark family. Conclusion In conclusion, the On-Call Customer Ambassador role at blithequark is an exciting opportunity for individuals who are passionate about hospitality and customer service. With a competitive compensation package, a range of fantastic perks and benefits, and opportunities for career growth and development, this role is ideal for those looking to advance their career or simply looking for a new challenge. If you are ready to make a difference and be part of a dynamic team, we encourage you to apply for this exciting opportunity and join the blithequark family today.