Experienced Full Stack Software Engineer – Customer Success and Technical Implementation Specialist for Cloud-Based Risk Management Solutions

Welcome to blithequark blithequark is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. blithequark is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust blithequark to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. blithequark is a Series D company and has raised $282M to date. With a valuation of +$1.5B, the company's technology protects 900 million people in 190 countries. About the Customer Success Engineering Team The Customer Success Engineering Team at blithequark is Client-Facing, ensuring that technical solutions for our product's installation, configuration, and customization are seamless and extraordinary for client implementation. They are Tech Consultants for clients that solve obscure and challenging problems. They are dynamic, tenacious, and driven to create a world-class experience for their clients. If you are passionate about being a client-facing engineer, join us and become an integral part of our team. Your Role as a Software Engineer in Customer Success As a Software Engineer in the Customer Success organization at blithequark, you will be responsible for making sure our products are installed and meet our clients' requirements with integration and performance management. You will work with a broad range of technologies including multiple flavors of SQL, NoSQL database, on-premise environments, Cloud environments (AWS, Azure, Google), along with multiple streaming or messaging systems (RabbitMQ, Kafka). The software engineer, while working with these technologies, will help with installation and configuration of our solutions, but will also develop custom Java inbound and outbound interfaces, use web services to enhance data in process, and will develop custom extensions and modules for our Fraud Analysis platform. You will work as part of a project team alongside Data Scientists, Project Managers, Fraud Analysts, and your peers to meet with the client, understand their needs, turn those needs into requirements, and execute on those requirements. Your Day-to-Day Responsibilities Execute full software development life cycle building integrations and enhancements to blithequark's core product; Write well-designed, testable code; Integrate multiple software components into a fully functional software system; Troubleshoot, debug, and upgrade existing systems; Deploy and support systems in production; Comply with best practices and industry standards; Work with Agile principles to regularly deliver quality products; Ensure proper feature deployment or product upgrades; Provide Second Tier support for clients that are live; Other duties as needed. Your Skills and Qualifications To be successful in this role, you should have: A BS or MS in computer science, or a comparable field, or equivalent experience; 2+ years of experience in Java software development or other modern language; Experience with SQL or NoSQL databases; Client engagement experience and ability to work with a client in a consultative manner; Excellent English communication skills, both verbal and written; Availability to travel up to 15%; What We Offer At blithequark, we offer a unique opportunity to work with a cutting-edge technology platform, collaborate with a talented team of professionals, and contribute to the growth and success of our company. We provide a comprehensive benefits package, including: Competitive salary and bonus structure; Comprehensive health insurance; Retirement savings plan; Paid time off and holidays; Opportunities for professional growth and development; Access to cutting-edge technologies and tools; A dynamic and supportive work environment. Our Culture and Values At blithequark, we value diversity, inclusivity, and equality. We believe that our differences are what make us stronger, and we strive to create a work environment that is welcoming and supportive of all employees. We are committed to providing equal opportunities for all candidates and employees, regardless of their background, culture, or personal characteristics. How to Apply If you are a motivated and talented software engineer looking for a new challenge, please submit your application, including your resume and a cover letter, to our website. We look forward to hearing from you and exploring how you can contribute to the success of blithequark. Privacy Notice blithequark will use the personal data you provide us with by filling out this form for reviewing your application and to potentially negotiate a contract with you. Your personal data will be retained by blithequark for 24 months following your application. Please see our Privacy Notice available at our website for more information on how we process your personal data. Equal Opportunity Employer blithequark is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.