**Experienced Full Stack Customer Success Engineer – Workflow Automation and Orchestration**

Are you a technical leader with a passion for helping customers automate their workflows and achieve their goals? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity for you to join our global Customer Success organization at blithequark as a Customer Success Engineer. **About blithequark** Founded in 2018, blithequark powers some of the world's most important workflows with our orchestration, automation, and AI platform. Our platform enables businesses to operate more effectively, mitigate risk, reduce tech debt, and focus on high-impact work. With a diverse range of customers from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson, we connect with any API-enabled service, making us the integrator across the entire tech stack. **Our Values** At blithequark, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We're excited about what's next, and we're looking for others to join us on our journey. **The Role** As a key member of our global Customer Success organization, the Customer Success Engineer acts as a technical leader at blithequark and helps customers understand the value of workflow automation across their organization. Your role will allow you to work alongside customers as they onboard and expand their use cases of our platform. You will partner with our Customer Success Managers to ensure our clients are meeting their success criteria for the platform and help build and enable new use cases. **Responsibilities** * Design and Develop Automation Stories in blithequark connecting tools together using their APIs * Work closely with customers while they onboard, grow, and expand their usage of the platform * Educate customers on how to get started, refine, and expand their automation use cases * Partner with a Customer Success Manager to review the health of a customer and develop success plans for your accounts * Communicate customer needs across the organization to ensure that blithequark builds the correct roadmap to meet customer needs * Knowledgeable about how to position blithequark against other platforms and the common technical challenges of alert overload, disparate tools, and manual processes * Recognize problems with documentation, enablement material, and other resources customers use to learn about blithequark * Support Professional Services engagements to increase rapid adoption among our customers * Willing to step in where needed and support multiple teams across the organization: Design, Engineering, Marketing, Sales, etc. * As an early-stage start-up, we're still putting together all of the processes and supports of larger, more mature companies - your input will help us shape them **What You Bring** * 3+ years of experience in a technical, client-facing role (such as Consulting, Sales Engineering, Solutions Engineering OR Customer Success Engineering) * Proven track record of supporting customers from a technical perspective and helping them to be successful in their on-boarding/or implementation of software tools * A passion for becoming an expert in a software solution like blithequark * Curiosity to learn new technologies from both a blithequark and customer perspective * Experience reading API docs and using an API to connect tools * A degree in computer science and/or experience with programming or scripting languages * Experience in enterprise security tools is a bonus, but not required * Passionate about supporting customers and helping them automate their repetitive and manual workflows * Comfortable in a fast-paced environment **What We Offer** * Target Annual Earnings (salary + commission): $120K-135K * A dynamic and fast-paced work environment with a team of passionate and driven individuals * Opportunities for growth and development in a rapidly evolving industry * A comprehensive benefits package, including medical, dental, and vision insurance * A generous PTO policy and flexible work arrangements * Access to cutting-edge technology and tools * A collaborative and supportive work environment with a focus on work-life balance **How to Apply** If you're a motivated and experienced technical leader looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the perfect fit for this role. We can't wait to hear from you! **Equal Employment Opportunities** blithequark provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, color, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age, or sexual orientation. **Originally posted on Himalayas**