Experienced Entry-Level Customer Service Representative – Work from Home Opportunity with blithequark

Introduction to blithequark At blithequark, we pride ourselves on being the only 100% union label supplemental benefits company in the world, serving over 40,000 unions and associations internationally. With a rich history spanning over 60 years, we specialize in providing both supplemental and permanent benefits to hard-working families. Our mission is to deliver exceptional service, build strong relationships, and make a positive impact on the lives of our clients. We are now seeking an enthusiastic and skilled Entry-Level Customer Service Representative to join our team, working from the comfort of their own home. Job Overview As an Entry-Level Customer Service Representative at blithequark, you will play a vital role in delivering top-notch service to our clients, responding to inbound and outbound calls, setting appointments, and performing presentations to union members. Your excellent communication skills, positive attitude, and energy will be essential in building strong relationships with our clients and driving business growth. If you are a team player with a passion for customer service, we encourage you to apply for this exciting opportunity. Key Responsibilities Respond to inbound and outbound calls, providing exceptional customer service and support to our clients Set appointments and perform presentations to union members, promoting our benefits and services Utilize basic computer knowledge to complete necessary paperwork, maintain records, and perform quality control tasks Develop leadership skills through training and mentorship, with opportunities for career advancement Interact effectively with people and groups, including clients, colleagues, and management Maintain good customer relations, ensuring a high level of satisfaction and loyalty Essential Qualifications Good verbal communication skills, with the ability to articulate complex information clearly and concisely Excellent customer relation and communication skills, with a strong focus on building rapport and trust Upbeat and positive attitude, with great energy and enthusiasm for delivering exceptional customer service Ability to interact effectively with people and groups, including clients, colleagues, and management Legally authorized to work in the US/Canada, with a valid work permit or citizenship Preferred Qualifications Customer Service and/or Customer Sales experience, with a proven track record of success Experience working in a union or association environment, with knowledge of supplemental benefits and services Basic computer knowledge, with proficiency in Microsoft Office and other software applications Leadership skills, with experience in team management or supervision Skills and Competencies To succeed in this role, you will require a range of skills and competencies, including: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues Strong problem-solving and analytical skills, with the ability to resolve complex issues and provide effective solutions Ability to work independently and as part of a team, with a strong focus on collaboration and teamwork Adaptability and flexibility, with the ability to work in a fast-paced environment and respond to changing priorities Strong time management and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously Career Growth Opportunities and Learning Benefits At blithequark, we are committed to the growth and development of our employees. As an Entry-Level Customer Service Representative, you will have access to a range of training and development opportunities, including: Comprehensive training program, with a focus on customer service, sales, and leadership skills Mentorship and coaching, with experienced colleagues and managers Opportunities for career advancement, with a clear path for progression and growth Professional development, with access to industry conferences, workshops, and training sessions Work Environment and Company Culture At blithequark, we pride ourselves on our positive and supportive work environment, with a strong focus on teamwork, collaboration, and employee well-being. As a remote worker, you will have the flexibility to work from home, with the opportunity to connect with colleagues and management through regular virtual meetings and updates. Our company culture is built on a range of values, including: Respect and empathy, with a strong focus on building strong relationships with clients and colleagues Integrity and transparency, with a commitment to honesty and openness in all our interactions Accountability and responsibility, with a focus on delivering exceptional results and taking ownership of our actions Innovation and creativity, with a commitment to finding new and better ways to deliver our services and support our clients Compensation, Perks, and Benefits As an Entry-Level Customer Service Representative at blithequark, you will be eligible for a range of compensation, perks, and benefits, including: Competitive salary, with opportunities for performance-based bonuses and incentives Full benefits package, including health, dental, and vision insurance, as well as retirement savings and other benefits 100% remote work, with the flexibility to work from home and create a schedule that suits your needs Flexible work schedule, with the opportunity to work from home and create a schedule that suits your needs Weekly pay and performance-based monthly bonuses, with opportunities for career advancement and growth Chance to earn a free trip for you and a guest to the Bahamas, Cancun, Las Vegas, and other exciting locations for a yearly company convention Conclusion If you are a motivated and enthusiastic individual with a passion for customer service, we encourage you to apply for this exciting opportunity to join our team at blithequark. As an Entry-Level Customer Service Representative, you will have the opportunity to work with a dynamic and supportive team, develop your skills and knowledge, and contribute to the growth and success of our company. Don't miss out on this chance to take your career to the next level and apply now to become a part of our team.