Experienced Customer Engineer – Power Platform Solutions Development and Governance Expert

Welcome to blithequark: A New Era in Customer Experience At blithequark, we're redefining the boundaries of customer experience through human-centered design, powerful data, and cutting-edge technology. As a trusted partner to iconic brands across the globe, we're committed to delivering game-changing solutions that drive growth, innovation, and success. Our mission is to challenge conventions, deliver unimagined outcomes, and create experiences that exceed expectations. If you're a visionary who shares our passion for transforming customer experiences, we invite you to join our dynamic team as a Customer Engineer (Power Platform). About Our Team: blithequark Catalyst As part of the blithequark Catalyst team, you'll be at the forefront of our experience design and engineering capabilities, working with the best talent in the world to modernize and simplify customer experiences. Our professional services team delivers strategic consulting, design, advisory services, market research, and contact center analytics that drive insights and improve outcomes for our clients. You'll be surrounded by a collaborative and innovative environment that fosters growth, learning, and creativity. Job Overview: Customer Engineer (Power Platform) As a Customer Engineer (Power Platform) at blithequark, you'll play a critical role in designing and developing tailored Power Apps solutions for our clients. With expertise in Power Apps, particularly Canvas apps, and governance of the platform, you'll collaborate with customers to deliver strategic consulting and advisory services that drive business outcomes. Your technical expertise and customer-centric approach will enable you to provide guidance on Power Platform governance strategies and controls, configure and optimize solutions, and troubleshoot issues in existing Power Apps and related technologies. Key Responsibilities: Focus on governance strategies and best practices for creating Power Apps, ensuring alignment with organizational needs and industry standards. Collaborate with customers to design and develop tailored Power Apps solutions, leveraging your expertise in Power Apps, Power Automate, Dataverse, and other Power Platform technologies. Provide guidance on Power Platform governance strategies and controls, ensuring that customers are equipped to manage and optimize their Power Apps solutions effectively. Configure and optimize solutions within Power Apps Studio and Power Platform Admin Center, leveraging your advanced skills in navigating and configuring these tools. Troubleshoot and resolve issues in existing Power Apps and related technologies, applying your problem-solving and analytical skills to deliver timely and effective solutions. Develop and implement governance strategies tailored to organizational needs, ensuring that customers are able to maximize the value of their Power Apps investments. Essential Qualifications: 4-8 years of technical knowledge in Power Platform governance, administration, and development, with a strong focus on Power Apps and related technologies. A bachelor's degree in information technology or equivalent experience, with a proven track record of delivering technical solutions that drive business outcomes. Advanced skills in navigating and configuring the Power Platform Admin Center and Center of Excellence starter kit, with the ability to apply this expertise in real-world scenarios. Strong knowledge of Power Automate, Dataverse, and other Power Platform technologies, with the ability to leverage these tools to deliver integrated and effective solutions. Intermediate to expert level experience in Power Platform solutions, with a proven ability to design, develop, and deploy Power Apps solutions that meet customer needs. Proven ability to work independently, with strong customer service, problem-solving, and communication skills that enable you to collaborate effectively with customers and stakeholders. Comfort in presenting complex information to clients and influencing decisions effectively, with a strong ability to communicate technical concepts and solutions to non-technical stakeholders. Preferred Qualifications: Experience working with customers to design and develop tailored Power Apps solutions, with a proven track record of delivering solutions that drive business outcomes and customer satisfaction. Strong understanding of governance strategies and best practices for creating Power Apps, with the ability to apply this expertise in real-world scenarios. Experience with Power Platform Admin Center and Center of Excellence starter kit, with the ability to leverage these tools to deliver integrated and effective solutions. Knowledge of other Microsoft technologies, such as Azure, Dynamics 365, and Office 365, with the ability to leverage these tools to deliver integrated and effective solutions. Certifications in Power Platform or related technologies, with a commitment to ongoing learning and professional development. Career Growth and Learning Opportunities At blithequark, we're committed to helping our employees grow and develop their careers. As a Customer Engineer (Power Platform), you'll have access to a range of learning and development opportunities, including training programs, mentorship, and career coaching. You'll also have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. Work Environment and Company Culture At blithequark, we're a remote-first company that values flexibility, collaboration, and creativity. Our company culture is built on a foundation of trust, respect, and open communication, with a strong focus on delivering exceptional customer experiences. We offer a range of benefits, including private medical plans, great compensation packages, retirement savings plans, paid learning days, and flexible workplaces. We're committed to creating a work environment that is inclusive, supportive, and empowering, where our employees can thrive and grow. Compensation and Benefits The on-target earnings range for this role is $80,646- $120,969, which includes a base salary and incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies. We offer a range of benefits, including private medical plans, great compensation packages, retirement savings plans, paid learning days, and flexible workplaces. Conclusion If you're a motivated and talented professional who is passionate about delivering exceptional customer experiences, we invite you to join our team as a Customer Engineer (Power Platform). With your technical expertise and customer-centric approach, you'll play a critical role in helping our clients achieve their business goals and drive success. Apply now to take the first step in an exciting and rewarding career with blithequark.