Experienced Automotive Customer Service Representatives – BDC Sales and Customer Experience Experts for a Leading Dealership

Welcome to blithequark: Where Passion Meets Excellence in Automotive Customer Service Imagine being part of a dynamic team that doesn't just sell vehicles, but crafts memorable experiences for every customer. At blithequark, we're not just a leading automotive dealership; we're a community-driven organization dedicated to excellence in customer service and satisfaction. Located in the heart of the Bronx, our state-of-the-art facility at 3350 Boston Road, Bronx, NY 10469, is where innovation meets tradition, and where our team of dedicated professionals comes together to make a difference in the lives of our customers. Join Our Business Development Center as a BDC Sales Representative We're seeking highly motivated, personable, and experienced BDC Sales Representatives to join our Business Development Center. As a key member of our frontline team, you'll be responsible for handling inbound and outbound calls, scheduling appointments, and delivering a first-class customer experience that sets the tone for our showroom. If you're passionate about customer service, driven by performance, and ready to grow with a dynamic team, we want to hear from you. Why Choose blithequark? At blithequark, we offer more than just a job; we offer a career path filled with opportunities for growth, learning, and success. Here are just a few reasons why you should consider joining our team: Big Opportunity: We're not just a dealership; we're a trusted fixture in the Bronx community, known for our excellent service and customer satisfaction. Growth-Driven Culture: Whether you're starting your career or looking to advance, we offer the tools and environment to support your personal and professional development. Supportive Team Environment: Work alongside seasoned professionals who want you to succeed. We celebrate wins, learn from challenges, and keep morale high. Competitive Pay & Perks: Earn a strong base with performance-based bonuses, plus access to benefits like health coverage, paid time off, and dealership discounts. What We Offer At blithequark, we believe in rewarding our team members for their hard work and dedication. Here are some of the benefits you can expect: Pay range $55,000 - $100,000 Health, dental, and vision insurance 401(k) Paid vacation and holidays Career advancement opportunities Responsibilities – BDC Representative As a BDC Sales Representative at blithequark, your responsibilities will include: Respond to phone and internet inquiries promptly and professionally Schedule appointments that lead to showroom visits and sales opportunities Collaborate closely with the sales team to ensure smooth hand-offs and follow-through Track communications and updates using CRM tools Meet and exceed daily/weekly call and appointment goals Qualifications – BDC Representative To be successful in this role, you'll need: Prior experience in BDC, call center, or customer-facing roles Excellent phone etiquette and written communication skills Reliable, organized, and goal-oriented Bilingual in English and Spanish is a plus Automotive industry knowledge is a bonus, but not required Please note that you must be authorized to work in the U.S. without sponsorship and be a current resident. You must also pass pre-employment testing to include background checks, MVR, and drug screening. Career Growth Opportunities and Learning Benefits At blithequark, we're committed to helping our team members grow and develop in their careers. We offer regular training and coaching, as well as opportunities for advancement and professional development. Whether you're looking to move into a leadership role or specialize in a particular area of the business, we'll support you every step of the way. Work Environment and Company Culture Our work environment is fast-paced and dynamic, with a focus on teamwork and collaboration. We believe in having fun while we work, and we regularly host team-building events and activities to help our team members get to know each other better. We're also committed to giving back to our community, and we participate in a range of charitable initiatives and events throughout the year. Compensation, Perks, and Benefits In addition to a competitive salary and benefits package, we offer a range of perks and incentives to our team members. These include: Performance-based bonuses Dealership discounts Paid time off and holidays Opportunities for career advancement and professional development Conclusion If you're passionate about customer service, driven by performance, and ready to grow with a dynamic team, we want to hear from you. Apply today to join our team of experienced BDC Sales Representatives and discover what sets blithequark apart. We look forward to welcoming you to our team and working together to achieve great things. blithequark is an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.