**Senior Manager / Manager, Business Analytics & Planning (Customer Experience) at blithequark**

Are you a seasoned professional with a passion for data-driven decision making and a knack for driving business growth through customer experience? Do you have a proven track record of leading high-performing teams and collaborating with stakeholders to drive business success? If so, we invite you to join blithequark as a Senior Manager/Manager of Business Analytics & Planning (Customer Experience). As a key member of our team, you will play a critical role in shaping the future of our company and helping us bring the world closer together through experiences. **About blithequark** blithequark is a leading platform for experiences and travel services, dedicated to making the world a more connected and exciting place. With a global and diverse team, we are passionate about delivering exceptional customer experiences and driving business growth through data-driven decision making. Our company culture is built on a foundation of collaboration, innovation, and a commitment to excellence. **Job Summary** As a Senior Manager/Manager of Business Analytics & Planning (Customer Experience), you will be responsible for leading a team of analysts and collaborating with stakeholders to analyze business performance, derive insights, and improve customer experience. You will design processes, metrics, and dashboards to drive data-driven decision making and lead a team of analysts to enhance analytical capabilities. If you are a seasoned professional with a passion for data-driven decision making and a knack for driving business growth through customer experience, we encourage you to apply for this exciting opportunity. **Key Responsibilities** * Collaborate with stakeholders to analyze business performance, derive insights, and improve customer experience * Design processes, metrics, and dashboards to drive data-driven decision making * Lead a team of analysts to enhance analytical capabilities and drive business growth * Develop and implement data-driven strategies to improve customer experience and operational efficiency * Manage cross-functional stakeholder relationships and prioritize tasks effectively * Stay up-to-date with industry trends and best practices in business analytics and planning **Requirements** * Bachelor's Degree in quantitative analysis, statistics, business administration, or related disciplines * Minimum 5 years of strategy consulting, business intelligence/analytics, category/brand management, product management, sales operations/operations, or market/user research experience * Robust analytical abilities, capable of offering valuable insights and directing stakeholders on the correct methods for evaluating data * Experience in cross-functional stakeholder management with effective priority management * Experience in programming or analytic tools such as SQL, VBA, or Python * Familiarity with data visualization tools such as Tableau, Google Analytics, or Power BI **Essential Qualifications** * Proven track record of leading high-performing teams and driving business growth through data-driven decision making * Strong analytical and problem-solving skills, with the ability to communicate complex insights to stakeholders * Excellent stakeholder management and collaboration skills, with the ability to prioritize tasks effectively * Experience in managing cross-functional teams and driving business outcomes through data-driven strategies * Strong understanding of business analytics and planning principles, with the ability to design and implement data-driven solutions **Preferred Qualifications** * Master's Degree in quantitative analysis, statistics, business administration, or related disciplines * Experience in leading teams in a fast-paced, dynamic environment * Strong understanding of industry trends and best practices in business analytics and planning * Experience in managing budgets and resources effectively * Strong communication and presentation skills, with the ability to communicate complex insights to stakeholders **Skills and Competencies** * Strong analytical and problem-solving skills, with the ability to communicate complex insights to stakeholders * Excellent stakeholder management and collaboration skills, with the ability to prioritize tasks effectively * Strong understanding of business analytics and planning principles, with the ability to design and implement data-driven solutions * Experience in managing cross-functional teams and driving business outcomes through data-driven strategies * Strong communication and presentation skills, with the ability to communicate complex insights to stakeholders **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to helping our employees grow and develop their careers. As a Senior Manager/Manager of Business Analytics & Planning (Customer Experience), you will have access to a range of learning and development opportunities, including: * Regular training and development programs to enhance your analytical and problem-solving skills * Opportunities to work with a global and diverse team, with exposure to different cultures and perspectives * A dynamic and fast-paced work environment, with opportunities to drive business growth and innovation * A competitive salary and benefits package, with opportunities for career advancement and professional growth **Work Environment and Company Culture** blithequark is a dynamic and fast-paced work environment, with a global and diverse team. Our company culture is built on a foundation of collaboration, innovation, and a commitment to excellence. We are passionate about delivering exceptional customer experiences and driving business growth through data-driven decision making. **Compensation, Perks, and Benefits** We offer a competitive salary and benefits package, including: * A competitive salary and bonus structure * A comprehensive benefits package, including health insurance, retirement savings, and paid time off * Opportunities for career advancement and professional growth * A dynamic and fast-paced work environment, with opportunities to drive business growth and innovation * A global and diverse team, with exposure to different cultures and perspectives **Conclusion** If you are a seasoned professional with a passion for data-driven decision making and a knack for driving business growth through customer experience, we encourage you to apply for this exciting opportunity. As a Senior Manager/Manager of Business Analytics & Planning (Customer Experience) at blithequark, you will have the opportunity to lead a team of analysts, collaborate with stakeholders, and drive business growth through data-driven decision making. Apply now to join our team and help us bring the world closer together through experiences.