**Senior Customer Insights Analyst – Driving Business Growth through Data-Driven Insights**

Are you a data-driven professional with a passion for understanding customer behavior and driving business growth? Do you have a knack for turning complex data into actionable insights that inform strategic decisions? If so, we invite you to join blithequark's team as a Senior Customer Insights Analyst, where you will play a critical role in developing high-impact insights that drive business strategies and improve customer experiences. **About blithequark** blithequark is a leading home improvement company serving millions of customers across the United States. With a rich history of innovation and a commitment to customer satisfaction, blithequark has established itself as a trusted partner in the home improvement industry. Our team of dedicated professionals is passionate about delivering exceptional customer experiences and driving business growth through data-driven insights. **Your Impact** As a Senior Customer Insights Analyst at blithequark, you will be responsible for developing and communicating consumer insights that drive business strategies and improve customer experiences. You will work closely with key stakeholders to identify business needs and develop research plans that meet those needs. Your expertise in data analysis, research design, and communication will enable you to turn complex data into actionable insights that inform strategic decisions. **Key Responsibilities** * Develop and communicate consumer insights that drive business strategies and improve customer experiences * Own the development of learning plans to meet the needs of key business stakeholders on blithequark's strategic initiatives * Lead reporting and analysis of insights projects, with support from manager * Identify the right research approach (including methodology and analysis plan) to answer the needs of the business, leveraging internal tools and external partners (research consultancies) to drive best-in-class research practices * Create in-depth analysis, customer models, and summarize key insights from analytics * Present recommendations, findings, and input for solving key challenges to leadership * Proactively integrate multiple data sources/projects together into more strategic insights to inform business decisions and highlight business opportunities * Exhibit strong communication skills, with an ability to tell stories grounded in data with a bias towards impact and action * Act as primary day-to-day lead with suppliers to manage research projects and continually identify best-in-class and innovative research techniques **Minimum Qualifications** * Bachelor's Degree in Business, Marketing, Finance, Statistics, Econometrics, Information Sciences, Applied Quantitative, or related field * 3-5 years of experience in market research field * 3-5 years of Customer Insights experience **Preferred Skills/Education** * Master's Degree in a related field (e.g., Master's in Marketing Research) * Experience working in a retail environment **Skills and Competencies** * Strong analytical and problem-solving skills, with the ability to turn complex data into actionable insights * Excellent communication and presentation skills, with the ability to tell stories grounded in data * Strong project management skills, with the ability to lead and manage research projects * Ability to work independently and collaboratively as part of a team * Strong attention to detail and organizational skills, with the ability to manage multiple projects and deadlines * Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau) * Experience with research design and methodology, including survey design and data collection **Career Growth Opportunities and Learning Benefits** At blithequark, we believe in investing in our employees' growth and development. As a Senior Customer Insights Analyst, you will have opportunities to: * Develop your skills and expertise in data analysis, research design, and communication * Work on high-impact projects that drive business growth and improve customer experiences * Collaborate with cross-functional teams to develop and implement business strategies * Participate in training and development programs to enhance your skills and knowledge * Contribute to the development of blithequark's research capabilities and best practices **Work Environment and Company Culture** blithequark is a remote-friendly company that values flexibility and work-life balance. Our team is passionate about delivering exceptional customer experiences and driving business growth through data-driven insights. We believe in fostering a culture of innovation, collaboration, and continuous learning. **Compensation, Perks, and Benefits** We offer a competitive salary range of $72,400.00 - $120,900.00 annually, depending on experience and qualifications. Our benefits package includes: * Comprehensive health insurance * 401(k) retirement plan with company match * Paid time off and holidays * Flexible work arrangements, including remote work options * Professional development opportunities and training programs * Access to cutting-edge technology and tools * Collaborative and dynamic work environment **Equal Opportunity Employer** blithequark is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. **How to Apply** If you are a motivated and results-driven professional with a passion for data analysis and customer insights, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!