The Walt Disney Company is on a mission to transform the entertainment industry through its premium streaming services, including Hulu and Disney+. As part of the Disney Direct-to-Consumer (DTC) team, we're seeking a highly skilled Senior Product Manager to lead the expansion and innovation of our AI Virtual Assistants within the Self-Service Support Product team. If you're passionate about AI, customer experience, and scaling global products, we invite you to join our dynamic team and contribute to shaping the future of Disney's direct-to-consumer experience.
As a Senior Product Manager, Conversational AI - Expansion & Innovation, you will be responsible for developing and executing the strategy and roadmap to drive customer adoption of our Virtual Assistants across global markets and channels. You will work closely with cross-functional teams to identify emerging AI technologies, conduct market analysis, and integrate innovative solutions to deliver a best-in-class, AI-powered customer support experience.
To succeed in this role, you will need:
While not required, the following skills and experience will be considered a plus:
As a member of the Disney team, you will have access to a comprehensive compensation package, including:
At The Walt Disney Company, we foster a business culture that values diversity, creativity, and innovation. As a remote team member, you will be part of a global organization that encourages collaboration, experimentation, and continuous learning. Our company culture is built on the principles of respect, integrity, and inclusivity, and we strive to create an environment where everyone can thrive and grow.
As a Senior Product Manager, you will have the opportunity to develop your skills and expertise in AI, customer experience, and product management. You will work closely with cross-functional teams to drive business outcomes and shape the future of Disney's direct-to-consumer experience. Our company provides various training and development programs to support your career growth, including:
The Walt Disney Company is an equal-opportunity employer and welcomes all job seekers, including individuals with disabilities and veterans with disabilities. We are committed to creating a diverse and inclusive work environment that reflects the communities we serve. If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, please email [email protected] with your request.
We value a great attitude and a willingness to learn above all. If you're passionate about AI, customer experience, and scaling global products, we invite you to submit your application today. Don't worry if you don't meet every single requirement – we're looking for talented individuals who are excited about joining our team and contributing to the future of Disney's direct-to-consumer experience.
Join our dynamic team and help shape the future of entertainment. Apply now and become a part of The Walt Disney Company's mission to create unforgettable experiences for audiences around the world.
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