Transforming the Future of Logistics: Join Starbucks as Director of Outbound Transportation
Starbucks is on a mission to redefine the way the world experiences coffee, community, and connection. As a global leader in the coffee industry, we're not just about serving great coffee; we're about creating a culture that inspires and nurtures our partners, customers, and the communities we serve. If you're passionate about logistics, supply chain management, and leadership, we invite you to explore an exciting opportunity to join our team as the Director of Outbound Transportation.
About the Role
As the Director of Outbound Transportation, you will play a pivotal role in shaping the future of our logistics and supply chain operations across North America. Reporting to the Vice President, Global Transportation, you will be responsible for leading the Middle and Final Miles of Transportation functions, driving best-in-class operating practices, and leveraging innovative technologies to optimize performance and cost.
Key Responsibilities
- Manage domestic outbound transportation operations, including full truckload, less than truckload, small parcel, ambient, and temperature-controlled shipments, with both dedicated and one-way solutions.
- Develop and deploy innovative solutions to ensure Starbucks consistently meets its service metrics to stores, focusing on on-time delivery and cost-to-serve efficiency.
- Foster strong relationships with 3rd party carriers and 3PLs, serving as a subject matter expert on product flow and driving end-to-end efficiencies.
- Lead performance and cost management by developing plans and implementing solutions that achieve operating targets.
- Model and act in accordance with Starbucks' guiding principles, mission, and values, promoting a culture of excellence and customer-centricity.
Essential Qualifications
To succeed in this role, you will need:
- 8-10 years of direct leadership experience in transportation operations management, transportation planning systems, or a related field, with a proven track record of handling dynamic and diverse product SKUs.
- Prior experience managing store delivery networks in large and complex operations, preferably in food and beverage manufacturing/distribution or restaurant businesses with high store counts and frequent delivery models.
- A Bachelor's degree in Logistics, Supply Chain, Finance, or Engineering.
- Expertise in transportation sourcing, procurement, and contract management.
- Experience managing third-party transportation providers.
- Strong analytical, leadership, and strategic planning skills, with the ability to simplify complexity and drive results in a fast-paced environment.
- Excellent verbal and written communication skills, with proficiency in Microsoft applications.
- Working knowledge of DOT, OSHA, Food Safety Regulations, and compliance.
Preferred Qualifications
While not essential, the following qualifications will be considered a plus:
- Final mile direct-to-consumer experience in the food/beverage industry.
- A proven ability to work independently and influence others, with a natural drive for results within a complex supply chain model.
What We Offer
As a Starbucks partner, you will enjoy a comprehensive benefits package, including:
- Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
- Short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation, sick time, and eight paid holidays.
- Participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), and incentivized emergency savings.
- 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan.
- Access to backup care, DACA reimbursement, and other educational opportunities.
Compensation and Career Growth
The actual base pay offered to the successful candidate will be based on multiple factors, including job-related knowledge/skills, experience, geographical location, and internal equity. As a leader at Starbucks, you will have opportunities for career growth and professional development, with a focus on building a diverse and inclusive leadership team.
Our Culture and Work Environment
At Starbucks, we're committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that this enables us to better meet our mission and values while serving customers throughout our global communities. As a remote worker, you will be part of a flexible and dynamic team that values collaboration, innovation, and customer-centricity.
Why Join Starbucks?
If you're a motivated and experienced logistics professional looking to make a meaningful impact, we invite you to join our team as the Director of Outbound Transportation. With a competitive salary, comprehensive benefits, and opportunities for career growth, we offer a rewarding and challenging work environment that will inspire you to be your best.
Starbucks is an equal opportunity employer, committed to creating a diverse and inclusive workplace. We welcome applications from people of color, women, LGBTQIA+, veterans, and persons with disabilities. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state, and local ordinances.
Ready to Apply?
If you're ready to transform the future of logistics and join a team that is passionate about making a difference, we encourage you to apply now! We look forward to reviewing your application and discussing this exciting opportunity further.
Apply Now