**Experienced Senior Analyst, Customer Insights – Population Health and Analytics Software Development**

Are you a data-driven professional with a passion for making a difference in the healthcare industry? Do you thrive in a fast-paced environment where you can leverage your analytical skills to drive business growth and improve patient outcomes? Look no further than this exciting opportunity to join the Customer Insights team at blithequark, a leading Population Health and Analytics software company. **About blithequark** blithequark is dedicated to transforming the healthcare industry by providing innovative solutions that help providers and payers reduce costs while improving patient health. Our platform aggregates large amounts of disparate data, applies algorithms to identify opportunities for better patient care, and makes those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes and are growing fast, with a reputation as a market leader in the highly competitive population health management software market. **Why This Role Is Important To blithequark** The Senior Analyst, Customer Insights will play a critical role in helping blithequark's customers unlock more from their data. As a key member of the Customer Insights team, you will be responsible for creating high-value analytics and reporting that drive business growth and improve patient outcomes. You will work closely with our customers to understand their goals and objectives, and translate those into concrete deliverables that drive meaningful outcomes. **What Success Looks Like** In this role, you will have the opportunity to make a significant impact on the healthcare industry. Here are some key milestones you can expect to achieve in the first 12 months: * Gain familiarity with blithequark's data model, data ingestion process, and GA Options * Learn the Analytics team's reporting tools (SQL database, Redshift, QuickSight BI product) * Become an expert in your core client's performance reporting needs by reviewing written materials and engaging in requirements gathering conversations with the client * Onboard with your core teammates * Be building value-add reporting for the customer base * Provide direct support to the client with technical healthcare subject matter expertise and coaching * Consistently bring thought leadership to the creation of analytics products * Maintain strong support for the core client, while expanding the portfolio to multiple customers * Be able to self-serve as a subject matter expert on blithequark's analytics product * Proficiently manage multiple customer projects with on-time deliverables of creative insights **What You'll Be Doing** As a Senior Analyst, Customer Insights, you will be responsible for: * Developing data models to support Behavioral Health performance monitoring at a population level * Delivering customer-facing dashboards, utilizing Amazon's QuickSight Product * Helping support project management, road mapping, and analytics product ideation for multiple customers * Collaborating with talented colleagues – Product Managers, Analysts, and Data Scientists – across teams **What You'll Bring** To be successful in this role, you will need to bring the following skills and experience: * 3+ years of healthcare analytic experience * Experience and familiarity with medical economics and quality * Comfortable speaking with clients about their goals / objectives and translating those into concrete deliverables * Experience analyzing claims data * Experience with project planning and timeline management on complex analytic projects * Ability to query and manipulate relational databases with SQL * Experience with a business intelligence dashboarding tool such as QuickSight, Tableau, or Power BI * Eagerness to learn, a detail-oriented mindset, and a creative approach to problem-solving **Would Love for You to Have** While not required, the following skills and experience would be a plus: * Experience working at or with government agencies, behavioral healthcare providers * A passion for communicating data through clear and compelling visual design * Experience with healthcare quality measure specifications * Experience with the AWS platform and writing Athena queries * Advanced SQL skills or familiarity with other languages such as Python or R * Experience using collaboration tools such as Jira and Confluence * Experience using statistical modeling and/or machine learning **What You'll Get** As a member of the blithequark team, you can expect: * To contribute to high-visibility, high-impact customer innovation in Behavioral Healthcare monitoring at massive scale * To analyze large data sets on blithequark's custom data model built by analysts for analysts * To create value-add IP, including predictive models, and quickly distribute it to blithequark customers * To support a variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity * To be part of a collaborative team with decades of collective experience in population health and data science * To be a part of a mission-driven company that is transforming the healthcare industry by changing the way patients receive care * To enjoy a flexible, remote-friendly work environment with personality and heart * To participate in employee-driven programs and initiatives for personal and professional development * To be a member of the blithequark community * To receive competitive compensation and amazing benefits, including FTO **How to Apply** If you are a motivated and experienced data professional looking to make a difference in the healthcare industry, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for this role. We can't wait to hear from you!