**Experienced Seasonal Customer Service Agent – Remote Orkin Contact Center**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments and enjoy helping people? If so, we invite you to join our dynamic team at blithequark, a leading provider of pest control services with a rich history spanning over 125 years. As a Seasonal Customer Service Agent, you will play a vital role in supporting our field offices and customers, while expanding your knowledge and increasing your earnings in a financially stable and growing industry. **About blithequark** At blithequark, our purpose is to help protect the world where we live, work, and play. With a legacy of innovation and a commitment to excellence, we have established ourselves as the industry leader in pest control services. Our award-winning training program ensures that our team members possess the skills and knowledge necessary to deliver top-notch service to our valued customers. As a Seasonal Customer Service Agent, you will be part of a talented team that values safety, professionalism, empathy, integrity, and innovation. **Responsibilities** As a Seasonal Customer Service Agent, you will be responsible for: * Working remotely from your home office, equipped with the necessary computer and equipment to ensure your success * Supporting our field's peak season, which starts building around February * Managing the customer relationship to ensure best-in-class service * Identifying opportunities for cross-selling and up-selling * Assisting customers by offering remedies to retain business * Utilizing gamification tools to measure performance and increase engagement virtually * Collaborating with a bilingual team to provide exceptional service to our customers **What We Offer** * A variety of schedules, including nights, weekends, and holidays * A comprehensive four-week quality training program, which will equip you with the skills and knowledge necessary to be successful * Gamification methods to measure performance and increase engagement virtually * Competitive pay and incentives, including a starting hourly rate of $16.73 and 3% sales commission * A 401(k) plan with company match and employee stock purchase plan * Opportunities for regular, full-time employment, based on business needs **Why Join blithequark?** * Founded in 1901, blithequark is a global residential and business service provider with a rich history of innovation and excellence * Consecutive years of improved earnings with over 2 million customers * blithequark is financially stable and growing as the largest subsidiary of Rollins, a leading global consumer and commercial services company * Our Contact Center is a high-energy, fun, and collaborative work environment with strong management **Qualifications** To be successful as a Seasonal Customer Service Agent, you will need: * High School/GED * 1-2 years of customer service experience within or outside a call center * Completion of a Culture Index assessment * Verification of internet speed * Ability to pass a computer assessment * Ability to pass a background and drug screen * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 50 mbps download/20 mbps upload or higher, high-speed internet connection with the ability to hard wire directly to a modem **Essential Skills and Competencies** * Excellent interpersonal and communication skills * Strong computer skills in various software and web-based applications * Proficient in Microsoft Office * Comfortable working in a high-volume role * Excellent customer service soft skills, such as empathy * Ability to prioritize tasks and manage time efficiently **Career Growth Opportunities and Learning Benefits** As a Seasonal Customer Service Agent, you will have the opportunity to: * Expand your knowledge and skills in a financially stable and growing industry * Increase your earnings through sales commission and incentives * Develop your leadership skills through our comprehensive training program * Collaborate with a talented team that values safety, professionalism, empathy, integrity, and innovation * Participate in volunteer opportunities to give back to the community **Work Environment and Company Culture** At blithequark, we value a positive and inclusive work environment that promotes collaboration, innovation, and excellence. Our Contact Center is a high-energy, fun, and collaborative work environment with strong management. As a Seasonal Customer Service Agent, you will be part of a team that is dedicated to delivering exceptional service to our valued customers. **Compensation, Perks, and Benefits** * Starting hourly rate of $16.73 * 3% sales commission * 401(k) plan with company match * Employee stock purchase plan * Opportunities for regular, full-time employment, based on business needs **How to Apply** If you are a motivated and customer-focused individual with a passion for delivering exceptional experiences, we invite you to apply for the Seasonal Customer Service Agent position at blithequark. Please visit our website to register as a candidate and submit your application. **Equal Opportunity Employer** blithequark is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer. We are committed to creating a diverse and inclusive work environment that promotes excellence and innovation.