Experienced Part-Time Remote Veterinary Receptionist - Provide Exceptional Client Care and Support to Compassionate Veterinary Teams Across the US
Join the Chronos Team: Where Compassion Meets Innovation in Veterinary Care Be part of a team that's revolutionizing the way veterinary care is delivered! At Chronos, we're dedicated to providing exceptional care for pets and outstanding service to our clients. We're seeking a highly skilled and compassionate Part-time Remote Veterinary Receptionist to join our team. As a Remote Veterinary Receptionist, you'll be the first point of contact for our clients, providing top-notch customer service and support while working remotely. About Us At Chronos, we believe in flexibility and work-life balance. This hybrid role lets you balance your time between our remote office and home, allowing you to work in a setting that suits your needs. We're committed to providing a supportive and dynamic work environment that fosters growth and learning. Our team is passionate about delivering exceptional veterinary care, and we're looking for someone who shares our values and is excited about joining our team. Position Overview As a Remote Veterinary Receptionist, you'll play a critical role in ensuring seamless communication between our clients and veterinary teams. You'll be responsible for managing appointment scheduling, answering client inquiries, and assisting with various administrative tasks. This is a fantastic opportunity to support a compassionate veterinary team while working remotely and enjoying a flexible schedule. Key Responsibilities Remote Work Arrangement: This is a remote position, and you will not be working at a practice. You'll need to be self-motivated and able to work independently. Flexibility: Flexibility is essential for success in this role. You'll need to be able to adapt to changing priorities and workflows. Part-time Availability: Part-time availability is expected, and you'll need to be able to work a set number of hours per week. Time Zone: You must be able to work across all U.S. time zones and be available to work until 10:00 PM EST. Multi-Tasking: You'll assist multiple veterinary hospitals simultaneously as needed, requiring excellent organizational and time management skills. Communication: You'll be the first point of contact for our clients, providing excellent customer service and support via phone, email, and chat. Appointment Scheduling: You'll schedule and confirm appointments for veterinary services, ensuring seamless communication between clients and veterinary teams. Record-Keeping: You'll maintain accurate records and files for clients and pets, ensuring confidentiality and data integrity. Payment Processing: You'll process payments and manage client billing inquiries, requiring attention to detail and excellent communication skills. Medical Records: You'll assist in handling medical records, ensuring confidentiality and data integrity. Client Education: You'll provide information about services, procedures, and pet care, requiring excellent communication and interpersonal skills. Collaboration: You'll collaborate with the veterinary team to ensure smooth operations, requiring excellent teamwork and communication skills. Follow-up: You'll follow up with clients regarding their pets' appointments and care, ensuring excellent customer service and support. Requirements and Qualifications Experience: A minimum of 3 years working in a veterinary practice; Urgent Care or emergency experience is preferred. Language Skills: Fluency in English and Spanish (spoken and written) is preferred. Technical Skills: Proficient in using computers and veterinary software, with excellent typing skills and attention to detail. Internet Requirements: A reliable internet connection with a minimum of 25 Mbps download and 9 Mbps upload speed is required. Please check your internet speed using speedtest.net and attach the results to your application. What We Offer As a valued member of our team, you'll enjoy a range of benefits and perks, including: Competitive Salary: A competitive salary for this position, reflecting your skills and experience. Flexible Work Arrangements: A hybrid role that lets you balance your time between our remote office and home. Professional Growth: Opportunities for professional growth and development, including training and mentorship. Compassionate Culture: A supportive and dynamic work environment that fosters growth and learning. Benefits: A range of benefits, including insert benefits, e.g., health insurance, paid time off, etc.. How to Apply If you're a motivated and compassionate individual who is passionate about delivering exceptional client care and support, we want to hear from you! To apply for this exciting opportunity, please: Attach Your Resume: Attach your resume in PDF format to your application. Provide Contact Information: Provide your preferred contact information, including email address and phone number. Include Internet Specifications: Include your computer's internet specifications with your application. Provide References: Provide three references, along with their emails and phone numbers (former employers only). What Happens Next Our recruitment team will review all application responses and reach out to you regarding your application. If selected, please be prepared that our interview process will take approximately 2 to 4 weeks to complete. Take the Next Step Are you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story. 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