Experienced Full Time Remote Customer Service Representative – Delivering Unparalleled Support and Building Lasting Relationships with blithequark

Welcome to blithequark: A Leader in Exceptional Customer Experiences At blithequark, we pride ourselves on being a pioneering force in the industry, dedicated to providing our clients with unparalleled value, transparency, and integrity. With a rich history spanning over 68 years, we have established ourselves as a trusted partner for over 40,000 labor unions, including renowned organizations such as the NFL, NBA, and MLB, serving over 5 million members and counting. Our commitment to excellence has earned us an A+ Superior Rating by AM Best for our financial strength, with an impressive $58.9 billion in force. We are now seeking talented and service-minded individuals to join our team as full-time remote customer service representatives, where you will play a vital role in delivering exceptional support and building lasting relationships with our valued clients. Company Background: A Legacy of Excellence blithequark has been at the forefront of the industry for nearly seven decades, providing innovative solutions and exceptional customer service to our clients. Our company has been consistently recognized as one of the best places to work, with prestigious awards in 2017, 2018, and 2019. We have also been named one of the happiest places to work by Forbes Magazine, a testament to our commitment to fostering a positive and supportive work environment. As a remote customer service representative, you will be an integral part of our team, working closely with our clients to understand their needs and provide tailored solutions that exceed their expectations. Job Summary: Delivering Exceptional Customer Experiences As a full-time remote customer service representative at blithequark, you will be responsible for providing exceptional support to our clients, responding to inbound and outbound calls, setting appointments, and performing presentations to union members who request our benefits. You will also be responsible for completing necessary paperwork, ensuring quality control, and participating in leadership development opportunities. If you are a motivated and service-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team and contribute to our mission of delivering unparalleled customer experiences. Key Responsibilities: Respond to inbound and outbound calls, providing exceptional customer service and support to our clients Set appointments and perform presentations to union members who request our benefits Complete necessary paperwork and ensure quality control Participate in leadership development opportunities to enhance your skills and knowledge Collaborate with our team to achieve sales and customer service goals Utilize basic computer knowledge to navigate our systems and tools What We Offer: A Comprehensive Compensation and Benefits Package At blithequark, we are committed to providing our employees with a comprehensive compensation and benefits package that recognizes their hard work and dedication. As a full-time remote customer service representative, you can expect: Weekly advances and bonuses, with an average first-year income of $55,000 Long-term career progression opportunities, with a clear path for advancement Flexible work hours and remote work options, allowing you to work from the comfort of your own home Residual income opportunities, providing a steady stream of income Full health benefits, including medical, dental, and vision coverage Hands-on, 1-on-1 training, to ensure your success in your role All-expenses-paid yearly office trips to exciting and exotic locations Full benefits, including paid time off, holidays, and retirement savings plans Minimum Qualifications: To be considered for this exciting opportunity, you must possess the following minimum qualifications: Strong communication skills, with the ability to effectively communicate with clients and colleagues Time management skills, with the ability to prioritize tasks and manage your time effectively 18+ years of age, with a high school diploma or equivalent required (higher education preferred but not required) Must pass a background check, as a condition of employment Customer service and/or retail experience preferred, but not required Essential Skills and Competencies: To succeed in this role, you will need to possess the following essential skills and competencies: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues Strong problem-solving and analytical skills, with the ability to think critically and outside the box Ability to work independently, with minimal supervision, and as part of a team Basic computer knowledge, with the ability to navigate our systems and tools Strong time management and organizational skills, with the ability to prioritize tasks and manage your time effectively Career Growth Opportunities and Learning Benefits: At blithequark, we are committed to providing our employees with opportunities for career growth and development. As a full-time remote customer service representative, you will have access to: Leadership development opportunities, to enhance your skills and knowledge Hands-on, 1-on-1 training, to ensure your success in your role Regular performance feedback and coaching, to help you achieve your goals Opportunities for advancement, with a clear path for career progression Work Environment and Company Culture: At blithequark, we pride ourselves on fostering a positive and supportive work environment, where our employees can thrive and grow. As a remote customer service representative, you will be part of a dynamic and talented team, working together to achieve our goals and deliver exceptional customer experiences. Our company culture is built on the values of transparency, integrity, and excellence, and we are committed to creating a work environment that is inclusive, respectful, and empowering. Compensation, Perks, and Benefits: At blithequark, we offer a comprehensive compensation and benefits package that recognizes the hard work and dedication of our employees. In addition to your salary, you will also receive a range of perks and benefits, including: Weekly advances and bonuses Long-term career progression opportunities Flexible work hours and remote work options Residual income opportunities Full health benefits, including medical, dental, and vision coverage Hands-on, 1-on-1 training All-expenses-paid yearly office trips to exciting and exotic locations Full benefits, including paid time off, holidays, and retirement savings plans Conclusion: If you are a motivated and service-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team as a full-time remote customer service representative. At blithequark, we are committed to delivering unparalleled customer experiences, and we are looking for talented individuals like you to help us achieve our mission. Don't miss out on this opportunity to build a rewarding and challenging career with a leading company in the industry. Apply today and let's build the future together!