**Experienced Dutch Customer Advisor for blithequark's Diabetes Care Team - Lisbon, Portugal**

Remote Full-time
Join a dynamic and innovative team at blithequark, a global leader in healthcare and well-being, as we seek an experienced Dutch Customer Advisor to support our customers worldwide. As a key member of our Dutch Customer Support team, you will play a vital role in delivering exceptional customer experiences, resolving complex queries, and building lasting relationships with our valued customers. **About blithequark** blithequark is a pioneering company that has been revolutionizing the healthcare industry for decades. Our commitment to innovation, quality, and customer satisfaction has earned us a reputation as a trusted partner in the global healthcare community. With a diverse range of products and services, we strive to improve the lives of millions of people worldwide. Our team of dedicated professionals shares a passion for making a difference, and we're excited to welcome like-minded individuals who share our vision. **The Role** As a Dutch Customer Advisor, you will be the first point of contact for our Dutch-speaking customers, providing expert support and guidance to resolve their queries and concerns. Your exceptional communication skills, combined with your analytical and problem-solving abilities, will enable you to navigate complex issues and deliver tailored solutions. Your primary responsibilities will include: * Providing first-contact resolutions to customer queries, either via phone, email, or chat * Offering specialized customer support, including product information, troubleshooting, and technical assistance * Building meaningful relationships with customers, understanding their needs, and providing personalized solutions * Collaborating with internal teams to resolve complex issues and improve customer satisfaction * Participating in ongoing training and development programs to stay up-to-date with product knowledge and industry trends * Working closely with the Dutch Customer Support team to achieve shared goals and objectives **Requirements** To succeed in this role, you will need to possess the following qualifications and skills: * Native or proficient level of Dutch (C2) for effective communication with customers * Intermediate level of English (at least B2) for training and documentation purposes * Strong communication skills, including excellent phone conversation skills, attentive listening, and superior writing skills * Analytical and problem-solving skills, with a keen attention to detail and ability to navigate complex issues * Desire to learn and advance, with a curious and investigative approach to problem-solving * High-speed internet access and suitable conditions for remote work * EU citizenship or valid work permit for Portugal * Willingness to relocate to Portugal or be a local candidate **Benefits** As a valued member of our team, you can expect a comprehensive package of benefits, including: * Relocation package to support your move to Lisbon, Portugal * Competitive wages and salary structure * Paid professional training and development programs to enhance your skills and knowledge * Employee discounts on blithequark products and services * Private healthcare and dental insurance (after six months of employment) * Growth opportunities through various development programs and career advancement initiatives * Fun and engaging company-wide initiatives, including our EverBetter wellness program * Job stability and security in a rapidly growing industry * Life-long skills and experience in a dynamic and innovative company culture * Excellent work culture and team environment **Career Growth Opportunities** At blithequark, we believe in investing in our people and providing opportunities for growth and development. As a Dutch Customer Advisor, you will have access to a range of training programs, mentorship, and career advancement opportunities. Our commitment to employee development ensures that you will have the chance to: * Develop your skills and knowledge in a rapidly evolving industry * Take on new challenges and responsibilities as you grow in your role * Collaborate with cross-functional teams to drive business results and improve customer satisfaction * Participate in leadership development programs and mentorship initiatives * Pursue career advancement opportunities within blithequark or in related industries **Work Environment and Company Culture** Our Lisbon office is a vibrant and dynamic workspace, filled with talented professionals who share a passion for making a difference. As a Dutch Customer Advisor, you will be part of a close-knit team that values collaboration, innovation, and customer satisfaction. Our company culture is built on: * A commitment to excellence and customer satisfaction * A culture of innovation and continuous improvement * A focus on employee development and growth * A diverse and inclusive work environment * A passion for making a positive impact on the world **How to Apply** If you're a motivated and customer-focused individual with a passion for making a difference, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to welcoming you to our team at blithequark!
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