**Experienced Customer Support Representative – Delivering Exceptional Service at blithequark**

Are you a people person with a passion for delivering top-notch customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we want to hear from you! blithequark is seeking a highly skilled and empathetic Customer Support Representative to join our dynamic team. As a key member of our support squad, you will be the face of blithequark, providing exceptional service to our customers through various communication channels. **About blithequark** blithequark is a leading innovator in the financial services industry, dedicated to empowering individuals to take control of their financial futures. Our mission is to provide accessible, user-friendly solutions that make a real difference in people's lives. As a company, we value diversity, inclusivity, and community, and we're committed to fostering a culture of collaboration, creativity, and growth. **Responsibilities** As a Customer Support Representative at blithequark, you will be responsible for: * Assisting customers with inquiries regarding their account balances, withdrawals, and fund transfers * Providing outstanding customer service through various communication channels, including voice and digital * Participating in training to develop skills necessary for engaging with customers effectively * Supporting customers in understanding their 401K plans and related services * Engaging in team activities and well-being support during work hours **Key Responsibilities:** * Respond to customer inquiries in a timely and professional manner * Resolve customer issues and concerns in a fair and efficient manner * Provide accurate and up-to-date information about blithequark's products and services * Collaborate with internal teams to resolve complex customer issues * Participate in ongoing training and development to stay up-to-date on industry trends and best practices **Requirements** To succeed in this role, you will need: * Ability to establish rapport and relationships through effective communication * Listening and compassion skills to support the challenges of diverse customers * Adaptability and flexibility to succeed in various work environments * Self-motivation and strong social skills to bring energy and passion to the team * Ability to type 40 words per minute and pass a standard English grammar test **Nice-to-Haves** * Experience in customer service or related fields * Familiarity with financial products and services **Benefits** At blithequark, we believe in taking care of our employees and providing a comprehensive benefits package that includes: * Maternal and Parental Leave * Tuition Reimbursement * Student Loan Assistance * 401(K) with match * Health Insurance * Dental Insurance * Vision Insurance * Disability Insurance * Paid Time off * Commuter Benefit Program * Backup Dependent Care * Charitable match * Concierge Services * Wellness Program * Fitness Reimbursement **What We Offer** As a Customer Support Representative at blithequark, you can expect: * A dynamic and supportive work environment that encourages growth and development * Opportunities for career advancement and professional growth * A comprehensive benefits package that supports your physical, emotional, and financial well-being * A chance to make a real difference in people's lives through exceptional customer service * A collaborative and inclusive team culture that values diversity and inclusivity **How to Apply** If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you and learn more about your qualifications and experience. **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. **Contact Information** If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us at [insert contact information]. We look forward to hearing from you and exploring how you can contribute to our dynamic team!