Experienced Customer Service Representative – Providing Exceptional Support and Driving Business Growth at blithequark

Introduction to blithequark At blithequark, we pride ourselves on delivering outstanding customer experiences that set us apart from the rest. As a leader in our industry, we recognize the importance of having a talented and dedicated team that shares our passion for exceptional service. Our Customer Service Representatives are the face of our company, and we're looking for individuals who are enthusiastic, friendly, and committed to providing top-notch support to our valued customers. Job Overview As a Customer Service Representative at blithequark, you will be the first point of contact for our customers, providing them with an exceptional experience that exceeds their expectations. You will be responsible for taking orders, answering questions, and resolving any issues that may arise. In addition to providing outstanding customer service, you will also have the opportunity to gain valuable experience by assisting with in-store duties and learning the ins and outs of our business. Key Responsibilities Provide exceptional customer service to our customers through order taking, answering questions, and resolving issues in a timely and professional manner Assist with in-store duties, including preparing orders, managing inventory, and maintaining a clean and organized work environment Learn the pizza delivery business and develop a deep understanding of our products and services Work effectively in a fast-paced team environment, collaborating with colleagues to achieve common goals and objectives Respond to customer concerns and resolve issues in a fair and courteous manner Follow all blithequark policies and procedures, ensuring compliance with company standards and guidelines Qualifications and Requirements To be successful in this role, you must be at least 18 years of age and have excellent communication skills. Some computer experience is helpful, and you must be able to work well in a fast-paced team environment. You should be friendly, enthusiastic, and able to multitask with ease. Additionally, you must be able to respond to customer concerns, work well under stress, and follow all blithequark policies and procedures. Essential Qualifications Valid U.S. employment authorization that allows you to work in the United States of America Friendly and enthusiastic demeanor Ability to work well with others in a fast-paced team environment Excellent communication and multitasking skills Able to respond to customer concerns and resolve issues in a fair and courteous manner Preferred Qualifications Previous customer service experience Basic computer skills and knowledge of point-of-sale systems Ability to lift up to 50 pounds and stand for long periods of time Flexible scheduling availability, including weekends and evenings Physical Requirements The physical demands of this role include standing, walking, sitting, lifting, carrying, pushing, and climbing. You must be able to stand for long periods of time, walk short distances, and lift up to 50 pounds. You will also be required to push and pull trays, climb stairs, and stoop or bend to perform certain tasks. Physical Requirements Breakdown Standing: Most tasks are performed from a standing position, with walking surfaces including ceramic tile "bricks" with linoleum in some food process areas Walking: For short distances for short durations, including traveling between the store and delivery vehicle and from the delivery vehicle to the customer's location Sitting: Paperwork is normally completed in an office at a desk or table Lifting: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck, with cases weighing up to 50 pounds and dimensions of up to 3' x 1.5' Carrying: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves, and pizza sauce weighing 30 pounds is carried from the storage room to the front of the store Pushing: To move trays which are placed on dollies, with a stack of trays on a dolly approximately 24" - 30" and requiring a force of up to 7.5 pounds to push Climbing: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance What We Offer At blithequark, we offer a competitive hourly base pay of $16.00, as well as opportunities for advancement and professional growth. Our schedules are flexible, and we will work with you to accommodate your needs. You will have the chance to learn the in-store side of the business and eventually move into management, with many of our General Managers starting as Customer Service Representatives. Career Growth Opportunities Opportunities to advance into management roles, with many of our General Managers starting as Customer Service Representatives Professional growth and development, with training and support to help you succeed in your role Flexible scheduling and a competitive hourly base pay Company Culture and Work Environment At blithequark, we pride ourselves on our positive and supportive company culture. We believe in promoting from within and offer opportunities for advancement and professional growth. Our team is friendly, enthusiastic, and dedicated to providing exceptional customer service. We offer a fast-paced and dynamic work environment that is perfect for individuals who are looking for a challenging and rewarding role. Work Environment Highlights Fast-paced and dynamic work environment Positive and supportive company culture Opportunities for advancement and professional growth Flexible scheduling and a competitive hourly base pay Compensation, Perks, and Benefits At blithequark, we offer a competitive compensation package, including an hourly base pay of $16.00. We also offer a range of perks and benefits, including flexible scheduling, opportunities for advancement, and a positive and supportive company culture. Compensation and Benefits Breakdown Competitive hourly base pay of $16.00 Flexible scheduling and opportunities for advancement Positive and supportive company culture Opportunities for professional growth and development Conclusion If you're looking for a challenging and rewarding role that offers opportunities for advancement and professional growth, we encourage you to apply for our Customer Service Representative position at blithequark. With our positive and supportive company culture, flexible scheduling, and competitive compensation package, we offer a unique and exciting work environment that is perfect for individuals who are passionate about delivering exceptional customer service. Apply today and take the first step towards a rewarding and successful career at blithequark!