Experienced Customer Care Associate for Night Shift – Delivering Exceptional Service in a Dynamic and Thriving Environment at blithequark

Introduction to blithequark Imagine being part of a team that doesn't just prioritize work but also understands the importance of having fun while doing it. At blithequark, we've been recognized as one of the Best Places to Work for over 5 years, and we're now inviting you to join our award-winning team in Baton Rouge. Our vibrant work culture is built on the principles of positivity, collaboration, and an uplifting atmosphere, making every day an exciting experience. If you're ready to grow, collaborate, and contribute to a winning team, this full-time opportunity as a Customer Care Associate for the night shift is perfect for you. Why Choose blithequark? At blithequark, we believe in creating an environment where work is as enjoyable as it is rewarding. Here are just a few reasons why you should consider joining our dynamic team: Vibrant Work Culture: We prioritize fun and positivity, ensuring that every day at work is an uplifting experience. Team Spirit: Collaboration is at the heart of everything we do. You'll work alongside passionate professionals who are dedicated to achieving excellence and supporting each other. Hands-On, Never Boring: Our fast-paced environment means that no two days are the same. You'll enjoy the variety and excitement of the service industry while solving challenges and delighting customers. Career Growth at Your Fingertips: We offer more than just jobs; we offer careers. With endless opportunities for personal and professional growth, you'll unlock your potential in a company that values your development. Be the Best with the Best: Join a team recognized for excellence in customer service and work alongside industry leaders in Baton Rouge. You'll build your skills and grow in a supportive and high-performing environment. Key Responsibilities As a Customer Care Associate at blithequark, your role will be multifaceted and challenging. Here are some of the key responsibilities you'll undertake: Deliver Outstanding Customer Service: You'll be the face of blithequark, ensuring every customer leaves with a smile by providing an exceptional experience. Process Sales Transactions: Assist customers with their purchases, manage the register, and ensure smooth sales transactions. Merchandise Store Maintenance: Keep shelves stocked, organized, and ensure the store stays clean and welcoming for every customer. Manage Shift Duties: Balance your register at the end of each shift and assist in various tasks to keep things running smoothly. Troubleshoot Customer Concerns: Use your problem-solving skills to address any customer issues with professionalism and care. Essential and Preferred Qualifications To be successful in this role, you'll need: 1-2 years of proven customer service or retail experience: You should be a pro at making customers feel special and have a track record of delivering excellent service. Excellent communication skills: The ability to connect with customers and work well with teammates is crucial. A calm demeanor under pressure: You should be cool, calm, and collected in fast-paced, high-energy situations. Must be at least 18 years old and available to work weekends and holidays: Flexibility is key in this role. Preferred qualifications include experience in a similar role, knowledge of customer service principles, and any relevant certifications or training. Food Service Responsibilities In addition to your customer care duties, you may also be involved in food service responsibilities, including: Follow Recipes and Serve with a Smile: Prepare menu items, serve customers quickly and efficiently, and ensure every meal meets blithequark's high standards. Ensure Food Quality: Follow guidelines for portion control, serving temperatures, and answer any questions customers may have about menu items, ingredients, and pricing. What We Offer At blithequark, we believe in rewarding our employees for their hard work and dedication. Here are some of the benefits you can expect: Competitive Pay: $15/hour for full-time and part-time employees, with a $1.50 differential pay for overnight shifts. Plus, enjoy promotional incentives that reward your hard work. Generous Benefits Package: Full-time employees receive paid time off (40 hours in the first year), increasing with tenure. We also offer tuition and professional development reimbursement, and medical, dental, vision, and supplementary benefits. Employee Perks: Enjoy free car washes and discounted oil changes – a blithequark exclusive perk. Certificates and Licenses To work at blithequark, you must have or be able to obtain a Louisiana State and East Baton Rouge Parish liquor license and bar card. Career Growth Opportunities and Learning Benefits At blithequark, we're committed to helping our employees grow and develop in their careers. With ongoing training and development programs, you'll have the opportunity to enhance your skills and knowledge, and take on new challenges. Our supportive and high-performing environment is designed to help you succeed and achieve your career goals. Work Environment and Company Culture Our work environment is fast-paced and dynamic, with a focus on teamwork and collaboration. We believe in creating a positive and inclusive workplace culture that values diversity and promotes equality. At blithequark, you'll be part of a team that is passionate about delivering exceptional customer service and making a difference in our community. Conclusion If you're ready for a role that's as fun as it is rewarding, apply today to join our team at blithequark. We're looking for talented and motivated individuals who share our passion for delivering exceptional customer service and making a difference in our community. Don't miss out on this exciting opportunity to grow, collaborate, and contribute to a winning team. Apply now and take the first step towards an exciting and rewarding career at blithequark.