senior service delivery representative , Procure to Pay Operations (Remote, US)

Now Brewing - senior service delivery representative! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.This job contributes to Starbucks success by managing key initiatives for a business unit and by serving as a liaison in identification and development of the business unit's customer solutions. Models and acts in accordance withStarbucks guiding principlesAs a senior service delivery representative, you will...• Support the completion of complex defined processes related to supplier records, item setups, and purchasing transactions.• Consult with customers on how to address specific needs related to established processes.• Manages execution of complex purchasing transitions within ERPs.• Ability to execute analysis on supplier, purchasing and invoicing data to identify and correct data issues.• Has strong cross workstream knowledge to understand end-to-end process flows in Source2Pay space, with subject matter expertise in at least one focus area.• Can execute data transactions and maintenance in all areas supported with in ERPs.• Can execute supplier and purchasing transitions relating to mergers, acquisitions, and divestures.• Effectively communicate to all levels of business and knowledge levels related to S2P activities• Surfaces pain points, roadblocks and proposes improvement ideas to leaders to help drive process improvements• Process-minded with experience creating and documenting new processes• Comfortable with ambiguity We'd love to hear from people with:• Education (minimum education level, degree or certification necessary): o High School Diploma or above • Skills (minimum skills required): o Ability to communicate clearly and concisely, both orally and in writing o Ability to balance multiple priorities and meet deadlinesAs a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com. *If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.Join us and inspire with every cup. Apply today!Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected] or 1(888) 611-2258.