[Remote] Senior Manager , Application Engineering MDM – Amazon Store

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Twilio is a company focused on shaping the future of communications and empowering developers worldwide. They are seeking a Senior Manager for Application Engineering MDM to lead and advance their Master Data Management (MDM) practice, defining and executing the overall MDM strategy across various systems and processes.Responsibilities Lead the architecture, design, and implementation of Informatica MDM solutions, with a focus on Customer and Product Master Data domains. Define and drive the enterprise MDM strategy, standards, and best practices across systems, processes, and teams. Partner with business and IT stakeholders to translate MDM requirements into scalable, enterprise-grade solutions. Partner with process owners to define and benchmark operational KPI and to develop/deliver KPI dashboards and reports Provide technical leadership for MDM configurations, customizations, match/merge rules, data stewardship workflows, and integration patterns. Oversee MDM platform operations, including performance optimization, version upgrades, and patch management. Design, maintain, and govern MDM data models, hierarchies, and metadata standards. Ensure effective implementation of data governance, quality, lineage, and security policies. Mentor and guide MDM developers, analysts, and data stewards to build a high-performing team. Manage KLO, upgrades, stories in sprint delivery Stay current with industry trends, tools, and innovations to continuously enhance the MDM ecosystem. Leadership and Mentorship: Build, lead, and inspire a high-performing team of technical& domain experts. Foster a culture of continuous learning, knowledge sharing, and professional growth. Provide technical guidance, mentorship, and career development opportunities. Budget Management and Resource Allocation: Develop and manage the MDM engineering team's budget, ensuring efficient resource allocation and cost optimization while aligning with strategic objectives Manage vendor relationships, evaluate product capabilities, negotiate contracts, and ensure adherence to SLAs and platform best practices. Skills 15+ years of experience in Data Management or related domains, with a minimum of 5 years specializing in Informatica MDM. Proven expertise in Customer and/or Product MDM implementations. Strong grasp of MDM architecture, match/merge logic, hierarchy management, data stewardship, and governance principles. Hands-on experience managing the Informatica MDM Hub and related components. Proficient in data integration methodologies with practical experience using ETL tools. Solid knowledge of data modeling, relational databases, and metadata management. Experience with cloud and hybrid MDM deployments (AWS, Azure, or GCP) is highly desirable. Excellent communication, leadership, and cross-functional collaboration skills. Familiarity with agile development methodologies and DevOps practices. Strong understanding of enterprise architecture principles, design patterns, and best practices. Excellent communication, stakeholder management, and problem-solving skills. Ability to translate complex technical concepts into business terms and effectively communicate with stakeholders at all levels. Experience in vendor and partner management, contract negotiation, and SLA management. Proficiency in project management, resource planning, and budget allocation. Deep understanding of Segment CDP & CDI and related data management frameworks. Informatica MDM Certification TOGAF, DAMA, or other Data Architecture/Governance certifications Experience with MDM Vendor & Chart of accounts Benefits Competitive pay Generous time off Ample parental and wellness leave Healthcare A retirement savings program Health care insurance 401(k) retirement account Paid sick time Paid personal time off Paid parental leave Company OverviewTwilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.twilio.com/.Company H1B SponsorshipTwilio has a track record of offering H1B sponsorships, with 183 in 2025, 168 in 2024, 209 in 2023, 369 in 2022, 264 in 2021, 157 in 2020. Please note that this does not guarantee sponsorship for this specific role.