Remote Call Center/Pharmacy Technician - Unlock Your Potential with a Dynamic Team

Join our innovative team as a Remote Call Center/Pharmacy Technician and embark on a rewarding career journey! We are seeking a highly skilled and motivated individual to fill this exciting remote opportunity, offering a competitive salary and immediate start. As a key member of our team, you will utilize your diverse skillset to drive success in a fast-paced concierge contact center setting.

Candidates must reside in the EST or CST time zones to be considered for this role.

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Key Responsibilities and Requirements:

• Process Coverage Determination Requests within CMS Timeframes
• Effectively communicate pharmacy benefits verbally and in writing
• Maintain strong attention to detail while multitasking in a high-demand environment

Required Skills and Experience:

• Minimum 2 years of experience in Pharmacy Retail, PBM, Hospital, or Managed Care
• Proficiency in Microsoft Programs (Outlook, Excel, Word, Access)
• Knowledge of prescription drug names, therapeutic classes, and claims processing
• Understanding of Privacy Regulations
• Pharmacy Technician Certification (PTCB) preferred

Preferred Skills and Experience:

• Medicare Part D Experience
• Contact Center Experience
• Knowledge of CMS/NCQA regulations
• Understanding of pharmacy claims processing

Education and Certifications:

• High School Diploma required
• 2 years of college preferred

About Our Company:

G-TECH Services, Inc. is a leading certified recruitment and placement firm providing high-quality, flexible staffing solutions to a nationwide client base. We pride ourselves on low employee attrition and offering exciting career opportunities. Join our team and be part of a dynamic and supportive environment!

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