Join ATSG, a Global Leader in Transformational Technology Solutions, as an IT Managed Services Account Director
Founded in 1994, ATSG is a tech-enabled IT Services and Solution Provider that delivers Digital Innovation, providing tangible business value and exceptional Client experiences through the sale and delivery of Intelligent Technology Solutions as a Service. With its headquarters in New York, NY, and offices around the globe, ATSG is a global leader in transformational technology solutions for today's digital enterprise. Through its service portfolio of secure Digital Infrastructure, Digital Workplace, Collaboration, and Customer Experience offerings, ATSG provides Intelligent IT leveraging its comprehensive ATSG One automation platform.
About the Role
We are seeking an experienced IT Managed Services Account Director with a proven track record in providing managed services solutions (i.e., IT Outsourcing) to customers, developing and managing both installed base and new logo client account growth for mutual success. As an IT Managed Services Account Director, you will establish new business demand, credibility, client intimacy, and key executive relationships to position and sell the value and benefits of the ATSG portfolio of Technology Solutions as a Service for maximum client value and benefit.
Key Responsibilities
- Drive sales and revenue growth across defined assignment with a mix of base account management and new logo client acquisition.
- Manage existing client accounts, as well as prospect for new customers.
- Build account and territory plans and develop medium and long-term sales strategies.
- Meet/exceed established sales bookings targets.
- Maintain a high degree of competitive and technological knowledge.
- Portray a working knowledge of business domain/client vertical industry expertise.
- Effectively utilize sales tools and maintain client account/deal pursuit information in CRM.
- Plan and participate in marketing campaigns and business development activities.
- Collaborate with pre-sales and service delivery resources to drive efficient and effective outcomes and long-term client relationships.
Essential Qualifications
To be successful in this role, you will need:
- 8-12 years of direct sales experience selling complex IT services, managed IT services, and cloud computing solutions.
- A solid background in selling Managed Service Solutions to Mid-Market & Large Enterprise Customers.
- Deep commercial acumen, with a proven ability to pursue, negotiate, and close multi-year IT service contracts.
- Excellent written and verbal communications; ability to formally present to Director and C-level.
- Ability to work independently to identify and qualify new customers and new sales opportunities.
- High energy, forward-thinking, and a positive influence on the Team and the clients.
- A Bachelor's degree is required.
Preferred Qualifications
Experience in the following areas is preferred:
- Selling and solutioning experience around Cisco, Citrix, and Microsoft.
- Background in IT Outsourcing across End-user, Infrastructure, and Application services.
- Experience in selling Managed Services, specifically in the areas of:
- Digital Workplace: Enterprise Service Desk; Desktop as a Service; Field Services.
- Digital Infrastructure: Remote Infrastructure Management; Managed Network Services; Hybrid Cloud; Project Implementation Services.
- Collaboration and Client Experience: Unified Communications; Contact Center; Collaboration Suites.
- Cybersecurity: Advisory & Assessment; Managed Detection & Response; Vulnerability Management.
Skills and Competencies
The ideal candidate will possess:
- A consultative approach to sales, using technology solutions, managed IT services, and cloud computing to solve business challenges.
- A holistic approach to identifying and closing new business opportunities by forming close business relationships with key stakeholders and decision-makers.
- Strong working knowledge of Excel, Word, and Internet.
- A sense of urgency, strong organizational, and follow-up skills.
Career Growth Opportunities and Learning Benefits
As an IT Managed Services Account Director at ATSG, you will have the opportunity to drive sales and revenue growth, develop and manage client relationships, and contribute to the success of the company. You will also have access to ongoing training and development opportunities to enhance your skills and knowledge.
Work Environment and Company Culture
ATSG is a hybrid workplace, allowing you to balance your time between our Remote office and home. Our culture is built on the shared belief that the core of the company is the excellence of our employees. We recognize the value of diversity in our workforce and encourage our team members to work together and collaborate on initiatives.
Compensation, Perks, and Benefits
We offer a competitive salary and a comprehensive benefits package. As an employee of ATSG, you will have access to a range of perks and benefits, including opportunities for career growth and development.
Conclusion
If you are a motivated and experienced sales professional looking to drive digital innovation through Intelligent Technology Solutions as a Service, we encourage you to apply for this exciting opportunity. As an IT Managed Services Account Director at ATSG, you will have the chance to make a real impact on the company's success and contribute to the delivery of exceptional client experiences. Apply now and let's discuss how you can become a vital part of our success story.
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