This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role involves coordinating client care for a pet service company while working from home.
• Scheduling reservations and arranging pet care coverage
• Answering clients & staff questions via email & phone
• Keeping client management system and cloud drive docs up to date at all times
• Sending invoices
• Entering in credit / debit / PayPal payments
• Keeping inbox up to date
• Keeping things organized, detailed and up to date at all times
Qualifications
• At least 6 months to 1 year prior experience working or volunteering with animals preferred
• Bachelor's Degree preferred / Associate will be considered
• STRONG verbal and written communication skills
• Extremely reliable
• Ability to work well independently, prioritize, strong attention to detail & organizational skills necessary
• Ability to pick up things quickly
• Cellphone (Android or iPhone)
• Up to date Laptop & high speed internet
• A quiet place in your home where you can work without disruptions (home office)
• Prior experience working in a busy office setting / receptionist / admin assistant / pet reservation coordinator
• Veterinary Receptionists and Pet Reservation Specialists are encouraged to apply
Requirements
• Must be located in RI, MA, or FL
• Flexible to work day shifts, evening shifts as well as every other weekend
• Occasional holiday check-ins required
Benefits
• Compensation starting at $16+ per hour based on experience, flexibility, and testing results
• Training rate is $15/hour with gradual increases based on capabilities/performance
• Yearly pay increases
• Continuing Education & Certificate programs
• Birthday/Holiday & Referral Bonuses
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