Join Team Amex: Empowering Your Career and Personal Growth
At American Express, we believe in the power of people and businesses to progress in incredible ways when given the right backing. As a global and diverse community, we're committed to supporting our customers, communities, and each other. We're looking for a talented and experienced Director of Business Development to lead our sales team to achieve business goals and sales targets in a fully remote setting.
About the Role
The Field Sales Director will sit within a geographical territory and lead a team of managers responsible for new prospect acquisition with annual company revenues ranging from $10M to $300M. This position requires a strong and diverse skillset in relevant areas to drive success. As a Director of Business Development, you will drive results through thought leadership, rigorous performance management, and coaching and development of a high-performing team.
Key Responsibilities
- Strategic Planning (20-30% of time)
- Drive overall sales territory strategy to achieve business goals and sales targets
- Collect customer feedback and distribute internally to influence product development based on customer need
- Coaching and Development (20-30% of time)
- Hire and on-board new Field Sales managers to build a strong team
- Support team development by regularly conducting 1:1 coaching sessions, team huddles to share best practices
- Performance Management (10-20% of time)
- Drive a high-quality, rigorous sales review process, including account planning, account prioritization, and opportunity development in coordination with Field Sales managers
- Partner with Marketing, EDA, PPI, Product, and Senior Leadership to improve sales engagement and performance
- Support team to handle client escalations, as needed
- Business Development (10-20% of time)
- Initiate, develop, and maintain executive-level relationships and drive sales activities with key customers
- Lead sales team to develop a long-term strategy for each territory and top clients
- Compliance (100% of time)
- Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements
- Conduct customer ride-alongs with Field Sales managers to ensure high-quality and compliant customer interactions
Essential Qualifications
To be successful in this role, you will need to demonstrate the following knowledge, skills, attributes, and experience:
- Knowledge and Skills
- Client development: Demonstrates ability to identify potential client growth opportunities and drive results through creative problem-solving and excellent leadership
- Coaching: Provides individualized skills-improvement assistance, aiding in self-discovery and encouraging self-generated solutions
- Performance management: Exhibits consistent track record of managing performance, coaching, and motivating for success and identification of development strengths and opportunities for improvement to a large team to enable improved business results
- Demonstrating value: Proactively and consistently demonstrates the value of partnering with American Express
- Results focus: Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks
- Market, industry, & product knowledge: Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation
- Attributes
- Strategic thinking
- Leadership and team motivation
- Personal accountability
- Compliance focused
- Experience
- Bachelor's degree required, Master's degree preferred
- Experience leading sales teams, 7-10 years minimum
- Proven experience winning new business relationships
- Experience achieving sales quota and goals through multiple product offerings
- Experience in a highly-regulated industry
What We Offer
At American Express, we back our colleagues and their loved ones with benefits and programs that support their holistic well-being. Our benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Our salary range for this role is $115,000 to $190,000 annually, plus sales incentive, equity (if applicable), and benefits.
Career Growth and Development
At American Express, we're committed to supporting the career growth and development of our colleagues. As a Director of Business Development, you will have the opportunity to:
- Develop your leadership skills through our comprehensive training programs
- Advance your career through our internal promotion opportunities
- Network with senior leaders and industry experts
- Participate in industry conferences and events
Our Culture
At American Express, we're proud of our culture and the values that drive us. We're committed to:
- Fostering a diverse and inclusive work environment
- Supporting the well-being of our colleagues and their families
- Promoting a culture of integrity and compliance
- Encouraging innovation and creativity
Why Join Us?
If you're a motivated and experienced sales leader looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Director of Business Development at American Express, you will have the chance to drive growth and revenue through strategic leadership and team management in a fully remote setting.
We're an equal opportunity employer and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
If you're ready to join a team that values diversity, equity, and inclusion, and is committed to supporting the well-being of our colleagues and their families, apply now!
Apply Now