← All Jobs
Posted Sep 20, 2025

Associate Customer Support Technician - Remote - Insurance Technology Industry - Customer Service and Technical Support

Apply Now

Join the Team at Applied Systems and Contribute to a Meaningful Mission

Are you passionate about delivering exceptional customer service and have a knack for troubleshooting technical issues? Do you want to be part of a leading global provider of cloud-based software that powers the business of insurance? Look no further! Applied Systems, Inc., the worldwide leader in insurance technology, is currently searching for an Associate Customer Support Technician to become a part of our outstanding Support team.

About Applied Systems and Our Mission

At Applied Systems, we are dedicated to continuously improving the business of insurance. For 40 years, we have led an industry that we helped to create, and our mission is to safeguard and protect what matters most in people's lives. We strive for excellence at every turn, investing in talent, caring about our people, and being empowered by the results of our work. Our focus on the workforce, workplace, and marketplace gives us a qualified individual in an environment in which they can be productive while we maintain our position in the industry.

Job Summary

As an Associate Customer Support Technician, you will play a vital role in our Support team, assisting our customers with any questions or problems they may have regarding software, hardware, or any other products purchased from our company. You will provide friendly, informed, and efficient customer service via telephone, Internet chat, and email. If you have a strong and diverse skillset in relevant areas and are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities

Essential Qualifications

We are looking for someone who:

Your experience should include some or all of the following:

Preferred Qualifications

Additionally, you may have:

What You'll Gain

Benefits from Day One

Work-Life Balance

Empowering Career Growth and Success

We invest in talent, care about our people, and are empowered by the results of our work. We grow our teams from within and give our employees opportunities to advance.

What We Value

We strive for excellence at every turn to be the best at what we do. We invest in talent, care about our people, and are empowered by the results of our work. We fulfill the promise of insurance – safeguarding and protecting what matters most in people's lives. And there is no more important job than that.

Our Culture and Values

Our focus on the workforce, workplace, and marketplace gives us a qualified individual in an environment in which they can be productive while we maintain our position in the industry. To help drive that change toward a vibrant, modern workplace, we have employee-driven networks with commonalities in ethnicity, gender, sexual orientation, and military status.

EEO Statement

Applied Systems is proud to be an Equal Employment Opportunity and Affirmative Action Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.

We Encourage You to Apply!

Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team. If you're passionate about delivering exceptional customer service and have a knack for troubleshooting technical issues, we encourage you to apply for this exciting opportunity.

Apply Now

Apply Now