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Posted Sep 28, 2025

Aetna Customer Support Representative - Freshers Welcome - $24/Hour Remote Opportunity with CVS Health

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Join the CVS Health Team: Delivering Heart-Driven Support as an Aetna Customer Support Representative

CVS Health, a Fortune 4 company, is seeking enthusiastic and customer-focused individuals to join our team as Aetna Customer Support Representatives. As a key member of our Customer Care division within our Pharmacy Advantage Chief business, you will have the opportunity to make a positive impact on the lives of our millions of plan members. If you're passionate about delivering exceptional support and have a keen interest in healthcare, we want to hear from you!

About CVS Health and Our Culture

At CVS Health, we are dedicated to improving the health and well-being of our customers and communities. Our company culture is built on a foundation of respect, integrity, and compassion. We value diversity, equity, and inclusion, and strive to create an inclusive work environment that reflects the communities we serve. As a CVS Health team member, you will be part of a dynamic and supportive team that is committed to delivering heart-driven support to our customers.

Job Summary

As an Aetna Customer Support Representative, you will play a critical role in providing exceptional support to our plan members. You will respond to inbound calls, address questions and concerns regarding prescription coverage, medication, and mail-order pharmacy services, and provide solutions to improve their healthcare experience. This is a unique opportunity to learn about the healthcare industry, expand your skills, and explore future career opportunities within CVS Health.

Key Responsibilities:

Requirements:

Preferred Qualifications:

What We Offer:

Career Growth Opportunities and Learning Benefits

At CVS Health, we are committed to the growth and development of our team members. As an Aetna Customer Support Representative, you will have access to ongoing training and development opportunities, including:

Work Environment and Company Culture Highlights

At CVS Health, we strive to create a work environment that is supportive, inclusive, and dynamic. As a remote worker, you will have the flexibility to work from home, with regular check-ins and support from our team. Our company culture is built on a foundation of respect, integrity, and compassion, and we value diversity, equity, and inclusion.

Compensation, Perks, and Benefits

We offer a comprehensive compensation package, including a competitive salary of $24/hour, flexible scheduling, and comprehensive benefits. Our benefits package includes [insert benefits], and we also offer perks such as [insert perks].

How to Apply

If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

CVS Health is an equal opportunity employer committed to diversity, equity, and inclusion. We welcome applications from diverse candidates and are committed to creating an inclusive work environment.

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