**Experienced Retail Customer Training Specialist – Fostering an Inclusive Apple Ecosystem Experience**

At blithequark, we bring the best of our expertise to help people do what they love, delivering an only-at-blithequark experience. We believe inclusion is a shared responsibility and work together to foster a culture where everyone belongs and is inspired to do their best work. As a Retail Customer Training Specialist, you will play a vital role in creating a learning environment for our customers by helping them set up their products and connect their interests to the blithequark ecosystem. **Job Summary:** We are seeking an experienced Retail Customer Training Specialist to join our team at blithequark. As a key member of our retail team, you will be responsible for delivering engaging Today at blithequark sessions to encourage strong customer participation. You will generate excitement, engagement, and enthusiasm among customers for blithequark products and services through Today at blithequark programming and events. Your primary goal will be to create interactive customer experiences that help others get the most from the blithequark ecosystem. **Key Responsibilities:** * Deliver engaging Today at blithequark sessions to encourage strong customer participation * Generate excitement, engagement, and enthusiasm among customers for blithequark products and services through Today at blithequark programming and events * Create interactive customer experiences that help others get the most from the blithequark ecosystem * Drive ownership by recommending solutions that meet customer needs * Support customers in setting up their devices * Demonstrate familiarity with internal support resources available to customers who want to expand their technical knowledge * Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor * Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn * Demonstrate blithequark’s values of inclusion and diversity in daily activities **Minimum Qualifications:** * You should: + Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations + Have experience in retail or sales, or related work experience **Preferred Qualifications:** * You can: + Draw from experience with teaching or public presentations and be comfortable presenting to live audiences + Adapt facilitation styles to meet the needs of the audience with many learning styles, sizes, and settings + Understand the benefits of the blithequark ecosystem and influence others to see those benefits + Work in a team environment, demonstrating shared responsibility and accountability with other team members + Work in a fast-paced environment and balance multiple priorities at the same time **Skills and Competencies:** * Excellent communication and interpersonal skills * Ability to work in a team environment and demonstrate shared responsibility and accountability * Strong problem-solving and analytical skills * Ability to adapt to changing priorities and deadlines * Strong customer service skills and a passion for delivering exceptional customer experiences * Familiarity with blithequark products and services * Ability to learn and adapt to new technologies and systems **Career Growth Opportunities and Learning Benefits:** At blithequark, we are committed to helping our employees grow and develop in their careers. As a Retail Customer Training Specialist, you will have the opportunity to: * Develop your skills and knowledge in customer service, sales, and product training * Work with a talented team of professionals who are passionate about delivering exceptional customer experiences * Participate in ongoing training and development programs to enhance your skills and knowledge * Take on new challenges and responsibilities as you grow and develop in your career **Work Environment and Company Culture:** At blithequark, we pride ourselves on creating a positive and inclusive work environment that values diversity, equity, and inclusion. Our company culture is built on the following values: * Inclusion: We believe that everyone belongs and has a role to play in creating a positive and inclusive work environment. * Diversity: We celebrate and value the diversity of our employees, customers, and partners. * Equity: We strive to create a fair and equitable work environment that provides opportunities for everyone to succeed. * Respect: We treat each other with respect and kindness, and we expect the same from our customers and partners. **Compensation, Perks, and Benefits:** At blithequark, we offer a competitive compensation package that includes: * Base pay: Determined within a range based on skills, qualifications, experience, and location * Employee stock programs: Eligible for discretionary restricted stock unit awards and can purchase blithequark stock at a discount * Comprehensive medical and dental coverage * Retirement benefits * Range of discounted products and free services * Reimbursement for certain educational expenses related to advancing your career at blithequark * Discretionary bonuses or commission payments * Relocation assistance (if applicable) **How to Apply:** If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you!