Experienced Part Time Flexible Customer Service Representative – Delivering Exceptional Rental Experiences and Driving Business Growth at blithequark

Introduction to blithequark At blithequark, we are passionate about providing our customers with world-class rental experiences that exceed their expectations. As a leader in the rental industry, we operate a vast network of corporate and franchisee locations across the globe, offering a diverse range of vehicles and services to meet the unique needs of our customers. Our commitment to delivering exceptional customer service, combined with our passion for innovation and excellence, has earned us a reputation as one of the most recognized and respected brands in the world. Job Overview We are seeking an experienced and highly motivated Part Time Flexible Customer Service Representative to join our team at blithequark. As a key member of our customer-facing team, you will be responsible for consulting with customers on their rental needs, maximizing revenue opportunities, and ensuring that every customer receives exceptional service and support. If you are a results-driven and customer-focused individual with a passion for delivering outstanding experiences, we encourage you to apply for this exciting opportunity. Key Responsibilities Consult with customers to understand their rental needs and provide personalized solutions to meet their requirements Actively offer products and services to maximize revenue opportunities and overcome customer objections Ensure that every customer receives world-class customer service and sales support, responding to their queries and resolving any issues in a timely and professional manner Shuttle customers to and from our locations, providing a safe and courteous service that reflects the high standards of blithequark Prepare vehicles for customer pick-up, including cleaning, assessing damage, fueling, and refilling all fluids to ensure that they are in excellent condition Utilize equipment such as computer terminals, telephones, calculators, copy machines, and fax machines to complete tasks efficiently and effectively Essential Qualifications To be successful in this role, you will need to possess strong oral and written communication skills, with the ability to communicate effectively with customers, colleagues, and management. You will also need to be at least 20 years old, hold a valid driver's license, and be able to work in a fast-paced environment with a high level of flexibility. Strong oral and written communication skills, with the ability to communicate effectively with customers, colleagues, and management Valid driver's license and a clean driving record At least 20 years old, with a high school diploma or equivalent Ability to work in a fast-paced environment with a high level of flexibility, including weekends and holidays Physical ability to sit, stand, walk, bend, twist, climb, drive, push, pull, speak, hear, write, lift, see, and read, with or without reasonable accommodation Preferred Qualifications While not essential, the following qualifications are preferred: Previous experience in a customer-facing role, preferably in the rental industry Knowledge of equipment operation, including computer terminals, telephones, calculators, copy machines, and fax machines Ability to work in a team environment, with a strong focus on customer service and sales Strong problem-solving skills, with the ability to resolve customer complaints and issues in a timely and professional manner Career Growth Opportunities and Learning Benefits At blithequark, we are committed to the growth and development of our employees, providing opportunities for career advancement and professional development. As a Part Time Flexible Customer Service Representative, you will have access to a range of training programs and resources, including: Comprehensive training programs to develop your skills and knowledge in customer service, sales, and rental operations Opportunities for career advancement, including full-time positions and leadership roles Professional development programs, including mentorship and coaching Access to a range of online training resources and courses to support your ongoing development Work Environment and Company Culture At blithequark, we pride ourselves on our diverse and inclusive culture, where every employee is valued and respected. Our work environment is fast-paced and dynamic, with a strong focus on customer service, sales, and teamwork. We offer a range of benefits and perks, including: Up to 40% off the base rate of any standard rental Medical, dental, and vision plan options Retirement programs, including 401(k) employer matching Paid parental leave and adoption assistance Employee assistance program for employees and family Educational reimbursement and discounts Voluntary insurance programs, including pet, legal/identity theft, and critical illness Perks and discounts, including theme park tickets, gym discounts, and more Compensation and Benefits We offer a competitive hourly rate of $17.00 per hour, with opportunities for overtime and bonuses. Our comprehensive benefits package includes medical, dental, and vision plan options, retirement programs, and paid parental leave, among other perks and discounts. Conclusion If you are a motivated and customer-focused individual with a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity to join our team at blithequark. As a Part Time Flexible Customer Service Representative, you will play a critical role in driving our business forward, while developing your skills and knowledge in a fast-paced and dynamic environment. Apply today and shift your career into drive for tomorrow!