**Experienced Online Customer Chat Agent – Remote Role, No Experience Required ID-27 – blithequark Store**

Remote Full-time
Are you a detail-oriented and tech-savvy individual looking for a reliable work-from-home opportunity? Do you have excellent written communication skills and a passion for helping others? If so, we invite you to join blithequark, a leading provider of digital health and wellness subscriptions, as an Online Customer Chat Agent. In this fully remote role, you'll have the chance to work with a dynamic team, develop your skills, and grow your career in the exciting world of remote work. With no prior experience required and flexible scheduling, this entry-level position is perfect for those looking to start their journey in customer support. **About blithequark** blithequark is a forward-thinking company that's revolutionizing the way people access digital health and wellness services. Our mission is to provide innovative solutions that empower individuals to take control of their well-being. As a valued member of our team, you'll be part of a collaborative and supportive environment that encourages growth, creativity, and innovation. **What You'll Be Doing** As an Online Customer Chat Agent, you'll be responsible for providing exceptional support to our customers through a secure live chat interface. Your primary duties will include: * Responding to website chat inquiries in a timely and accurate manner * Following prewritten scripts and prompts to handle most chats efficiently * Identifying and escalating complex issues to senior agents or specialists * Documenting and tagging conversations for internal tracking and quality improvement * Managing multiple chats at once during peak times, with the support of real-time AI suggestions and supervisor messaging **A Day in the Life** Your shift will begin by logging into our web-based chat platform, where you'll review a short update briefing and check your tools. Once online, chats from customers will start appearing in your queue, and you'll work independently while being supported by real-time AI suggestions, supervisor messaging, and help center content. You can take breaks between chat blocks and end your shift by logging off – there's no phone work, meetings, or debriefs. **Required Skills & Qualifications** To succeed in this role, you'll need: * No college degree or prior experience required * Strong written English skills with basic spelling and grammar knowledge * Typing speed of 30 words per minute or more recommended * Comfortable using a computer, browser tabs, and basic web tools * High-speed internet connection (10 Mbps or higher) * Laptop or desktop computer (no tablets or phones) * Ability to follow written procedures and scripts **How to Thrive in a Remote Role** To excel in this role, we recommend: * Setting up a distraction-free workspace to help you focus and stay efficient during your shifts * Relying on templates and internal guides to reduce stress and avoid overthinking replies * Working in blocks that fit your energy and productivity levels * Staying engaged with team support, including supervisors and senior agents, who are always available via chat **Perks & Benefits** As a valued member of our team, you'll enjoy: * Pay ranges from $25 to $35 per hour, based on performance and availability * Weekly payment schedule through secure digital platforms * Fully remote – work from anywhere with reliable internet * No phone or video interaction – text-based chat only * Flexible hours with 24/7 shift options * Paid onboarding with guided chat simulations * Referral bonuses and incentive programs for top performers * Pathways to long-term roles in QA or team leadership **Join the blithequark Team** If you're a motivated and customer-focused individual looking for a rewarding remote opportunity, we invite you to apply to this exciting role. Don't miss the chance to join our dynamic team and start your journey in the world of remote work.
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