**Experienced Full Stack Data Engineer – Customer Service – Data Science & Analytics at blithequark**

Are you a highly skilled data engineer with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where you can leverage your technical expertise to drive business growth and innovation? If so, we invite you to join blithequark's Data Science & Analytics team as a Full Stack Data Engineer – Customer Service. **About blithequark** blithequark is a leading entertainment services company that has revolutionized the way people consume entertainment content. With over 283 million paid memberships in over 190 countries, we are committed to delivering an unparalleled customer experience that exceeds our members' expectations. Our Data Science & Analytics team plays a critical role in achieving this goal by harnessing the power of data to inform business decisions, optimize customer service, and drive product innovation. **Job Summary** As a Full Stack Data Engineer – Customer Service, you will be responsible for designing, building, and maintaining reliable, scalable data pipelines that transform raw data into actionable business insights. You will collaborate with data engineers, software engineers, and business leaders to develop custom visualization tools that surface critical customer service metrics and drive data-driven decision-making. This is an exciting opportunity to join a high-performing team that is passionate about using data to drive business growth and customer satisfaction. **Key Responsibilities** * Design, build, and maintain complex data pipelines using big data technologies such as Hive, Presto, Spark, and Flink on medium to large-scale data sets (10s of millions of records) * Collaborate with data engineers, software engineers, and business leaders to develop custom visualization tools that surface critical customer service metrics * Develop and maintain data models that are adaptable to changes in source data or business processes * Work with analysts, engineers, and business leaders to prioritize business problems and develop metrics that drive data-driven decision-making * Develop and maintain advanced SQL skills and advocate for data quality * Collaborate with cross-functional teams to identify and prioritize business opportunities and drive data-driven decision-making * Develop and maintain clean, supportable code using Python or Scala * Participate in code reviews and contribute to the development of best practices for data engineering and software development **Essential Qualifications** * At least 4 years of experience engineering data pipelines using big data technologies (Hive, Presto, Spark, Flink) on medium to large-scale data sets (10s of millions of records) * Strong data modeling skills with experience designing structures that are adaptable to changes in source data or business processes * Strong proficiency in Python or Scala with a passion for writing clean, supportable code * Advanced SQL skills with a focus on data quality and advocacy * Analytical aptitude with experience thinking through business problems and prioritizing autonomously * Strong communication and collaboration skills with experience working with analysts, engineers, and business leaders **Preferred Qualifications** * Experience working with cloud-based data platforms such as Amazon Web Services (AWS) or Microsoft Azure * Experience with data warehousing and business intelligence tools such as Amazon Redshift or Google BigQuery * Experience with machine learning and artificial intelligence (AI) technologies * Experience with agile development methodologies and version control systems such as Git * Experience with data governance and data quality frameworks **Skills and Competencies** * Strong technical skills in data engineering, software development, and data analysis * Excellent communication and collaboration skills with experience working with cross-functional teams * Strong analytical and problem-solving skills with experience thinking through complex business problems * Ability to work in a fast-paced, dynamic environment with multiple priorities and deadlines * Strong attention to detail with experience ensuring data quality and accuracy * Ability to adapt to changing business requirements and priorities **Career Growth Opportunities and Learning Benefits** * Opportunities to work on high-impact projects that drive business growth and innovation * Collaborative and dynamic work environment with experienced professionals * Opportunities for professional growth and development through training, mentorship, and career advancement * Access to cutting-edge technologies and tools that enable data-driven decision-making * Flexible work arrangements with opportunities for remote work and flexible hours **Work Environment and Company Culture** * blithequark is a remote-friendly company with a flexible work arrangement policy * Collaborative and dynamic work environment with experienced professionals * Opportunities for professional growth and development through training, mentorship, and career advancement * Access to cutting-edge technologies and tools that enable data-driven decision-making * Flexible work arrangements with opportunities for remote work and flexible hours **Compensation, Perks, and Benefits** * Annual salary range: $170,000 - $720,000 * Comprehensive benefits package including health plans, mental health support, 401(k) retirement plan with employer match, stock option program, disability programs, health savings and flexible spending accounts, family-forming benefits, and life and serious injury benefits * Paid leave of absence programs with 35 days annually for paid time off * Flexible time off policy with immediate entitlement for full-time salaried employees * Opportunities for professional growth and development through training, mentorship, and career advancement **How to Apply** If you are a highly skilled data engineer with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you! **Equal Opportunity Employer** blithequark is an equal-opportunity employer and celebrates diversity, recognizing that bringing together different perspectives and backgrounds helps build stronger teams. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or identity. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.