Experienced Customer Service Representative – Car Wash and Vehicle Care Expertise at blithequark
Welcome to blithequark: Where Customer Satisfaction Meets Exceptional Vehicle Care At blithequark, we're revolutionizing the car wash industry with our commitment to providing an exceptional, supportive, and winning work experience for all our teammates. As one of the fastest-growing car wash operators in the United States, with locations in multiple states across the country, we're dedicated to creating a workplace where our teammates thrive, and our customers receive the best possible service. If you're passionate about cars, enjoy serving others, and want to be active and work outside, then join our dynamic team at blithequark! Job Overview: Customer Service Teammate As a Customer Service Teammate at blithequark, you'll play a vital role in helping our customers care for their vehicles. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also be responsible for maintaining our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. If you're a people person with a passion for vehicles, we want to hear from you! Key Responsibilities: Positively and energetically engage and communicate with customers to understand their needs and provide exceptional service Quickly understand, retain, and follow directions and procedures, especially safety protocols, to ensure a safe and efficient work environment Continuously stand, move, and smile for long periods of time, as you'll be working in a fast-paced, outdoor environment Explain car wash options and requirements to customers, and assist with self-cleaning options as needed Maintain our car washes and sites to ensure a clean and welcoming environment for all customers Work collaboratively with other teammates to achieve sales goals and provide excellent customer service Essential Qualifications: Be at least 16 years old Verify you can work in the US Ability to positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures, especially safety protocols Ability to continuously stand, move, and smile for long periods of time Preferred Qualifications: Previous customer service experience, preferably in a fast-paced, outdoor environment Knowledge of car wash operations and vehicle care Ability to work in a team environment and collaborate with others to achieve sales goals Excellent communication and interpersonal skills Skill and Competencies Required for Success: To succeed as a Customer Service Teammate at blithequark, you'll need to possess excellent communication and interpersonal skills, with the ability to work in a fast-paced, outdoor environment. You'll also need to be able to quickly understand, retain, and follow directions and procedures, especially safety protocols. Additionally, you'll need to be able to continuously stand, move, and smile for long periods of time, as you'll be working in a dynamic and energetic environment. Career Growth Opportunities and Learning Benefits: At blithequark, we're committed to providing our teammates with opportunities for growth and development. As a Customer Service Teammate, you'll have the opportunity to learn new skills and take on new challenges, with the potential to advance to leadership roles or other positions within the company. You'll also have access to training and development programs, as well as mentorship and coaching from experienced teammates. Work Environment and Company Culture: At blithequark, we're proud of our fun, active, and outdoor work environment. Our teammates are enthusiastic and passionate about providing exceptional customer service, and we're committed to creating a workplace where everyone feels valued and supported. We offer a range of perks and benefits, including competitive health, 401(k), and paid time off benefits, plus free car washes and opportunities to grow your career with us. Compensation, Perks, and Benefits: As a Customer Service Teammate at blithequark, you can expect to earn a competitive hourly wage, with opportunities to earn additional income through commission sales. Our teammates in this role typically earn a base pay of $15.50 – $17.00 per hour, with the potential to earn an additional $2/hour in commission from membership sales. We also offer a range of perks and benefits, including free car washes, paid time off, and opportunities to grow your career with us. Conclusion: If you're passionate about cars, enjoy serving others, and want to be active and work outside, then we want to hear from you! At blithequark, we're committed to providing an exceptional, supportive, and winning work experience for all our teammates. With opportunities for growth and development, a fun and dynamic work environment, and competitive compensation and benefits, we're the perfect choice for anyone looking to start or advance their career in the car wash industry. So why wait? Apply today to join our team at blithequark and start your journey to a rewarding and fulfilling career! How to Apply: To apply for this exciting opportunity, simply click on the link below to submit your application. We can't wait to hear from you and welcome you to our team at blithequark!