**Experienced Customer Service Advisor (Part Time) – Automotive Industry**

Are you passionate about delivering exceptional customer experiences and building lasting relationships? Do you have a knack for communicating effectively and a willingness to learn and grow? If so, we invite you to join the team at blithequark as a Customer Service Advisor (Part Time). As a key member of our team, you will play a vital role in creating a welcoming and inclusive workplace, where diversity and inclusion thrive. **About blithequark** At blithequark, we believe that our people are the driving force behind our success. We are committed to creating a diverse and welcoming workplace, where team members from varied backgrounds and experiences can thrive. Our mission is to provide exceptional customer experiences, while promoting a culture of inclusivity, respect, and empathy. **Job Summary** As a Customer Service Advisor (Part Time) at blithequark, you will be the face of our company, interacting with customers and providing them with exceptional service. You will be responsible for presenting oil change options and additional services, using your product knowledge and communication skills to build lasting relationships with our guests. Our training program will equip you with the skills and confidence to excel in this role, and we will support you every step of the way. **Key Responsibilities** * Create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services * Communicate effectively with customers, using interpersonal and oral communication skills to resolve issues and provide solutions * Use product knowledge and services to suggest additional services to customers, based on inspection and/or manufacturer and blithequark recommendations * Provide exceptional customer service, ensuring that every interaction is positive and memorable * Work collaboratively with team members to achieve sales and customer satisfaction goals * Participate in ongoing training and development programs to enhance product knowledge and customer service skills **Essential Qualifications** * High school diploma or equivalent required; some college or vocational training preferred * 1-2 years of customer service experience, preferably in a retail or automotive environment * Excellent interpersonal and oral communication skills * Ability to work in a fast-paced environment, with multiple priorities and deadlines * Eagerness to learn and grow, with a willingness to take on new challenges and responsibilities * Ability to lift up to 50 pounds, stand for extended periods of time, and climb stairs * Comfortable working in a non-climate-controlled environment **Preferred Qualifications** * Previous experience in the automotive industry, preferably in a service or sales role * Familiarity with product knowledge and services, including oil change options and additional services * Experience working in a team environment, with a focus on customer satisfaction and sales goals * Ability to work flexible hours, including evenings and weekends * Bilingual or multilingual skills, with the ability to communicate effectively with customers from diverse backgrounds **Skills and Competencies** * Excellent communication and interpersonal skills, with the ability to build rapport with customers and team members * Strong product knowledge and services, with the ability to present options and solutions to customers * Ability to work in a fast-paced environment, with multiple priorities and deadlines * Eagerness to learn and grow, with a willingness to take on new challenges and responsibilities * Strong problem-solving skills, with the ability to resolve issues and provide solutions to customers * Ability to work collaboratively with team members, with a focus on customer satisfaction and sales goals **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to helping our team members grow and develop their careers. We offer a range of training and development programs, including: * Ongoing training and development programs, to enhance product knowledge and customer service skills * Opportunities for advancement, with a focus on promoting from within * Access to a FREE online university, with courses and certifications in a range of subjects * Tuition and certification assistance, to support your ongoing education and development **Work Environment and Company Culture** At blithequark, we pride ourselves on our inclusive and welcoming workplace culture. We believe that our people are the driving force behind our success, and we are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. * Our workplace is diverse and inclusive, with team members from varied backgrounds and experiences * We prioritize employee well-being, with a focus on work-life balance and employee satisfaction * We offer a range of benefits and perks, including competitive pay, paid time off, and access to a FREE online university * We are committed to promoting from within, with a focus on developing and retaining our team members **Compensation, Perks, and Benefits** As a Customer Service Advisor (Part Time) at blithequark, you will receive a competitive hourly rate of $18.75 per hour. You will also be eligible for a range of benefits and perks, including: * Paid on-the-job training, with no previous automotive experience required * Flexible work schedule, with no late evenings or holidays * Paid time off (PTO), and holiday pay * Company-provided uniforms and tools * Tuition and certification assistance, and access to a FREE online university * Medical and prescription drug coverage, with Health Savings Account contributions * Dental, vision, and 401(k) retirement savings plans, with 100% match up to 5% * 50% discount on blithequark automotive services **Equal Opportunity Employer** At blithequark, we are proud to be an Equal Opportunity Employer. We welcome everyone to apply, regardless of their background, experience, or qualifications. We are committed to creating a diverse and inclusive workplace, where everyone feels valued, respected, and empowered to succeed. **Accommodation Requests** If you require reasonable accommodations during the recruitment and selection process, please contact Human Resources at 1.833.VVV.Report or email [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. **How to Apply** If you are passionate about delivering exceptional customer experiences and building lasting relationships, we invite you to apply for the Customer Service Advisor (Part Time) role at blithequark. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!