Enterprise Sales Engineer I, Spectrum Business
About the position Responsibilities • Partner with Account Executives and Managers to identify customer requirements then develop strategic, cost-effective proposals for Spectrum solutions • Design and present complex network solutions for voice and data applications, including technical specifications and topologies tailored to client needs • Conduct site surveys, provide technical sales support and deliver post-sale documentation to ensure seamless installation, integration and customer satisfaction • Collaborate with Finance to assist with solution pricing and secure necessary approvals aligning proposals with business objectives • Deliver technical training to sales and support teams to enhance product knowledge and awareness of industry trends Requirements • Associate's degree or equivalent training, education and experience preferably with concentration in Information Technology or Telecommunications Engineering Technology or equivalent work experience • 1+ year of sales engineering and networking experience in the telecom or service provider industry • Foundational understanding of designing and implementing small to medium WAN solutions using current and legacy network technologies such as SD-WAN and Ethernet • Working knowledge of corporate data security methods and systems including Firewalls, VPNs and DNS • Foundational voice networking experience with emphasis on Unified Communications hosted and premises-based solutions and voice signaling protocols including SIP and VoIP • General knowledge of networking technologies including VPN, TCP/IP, IP VPN, MPLS, VPLS, Ethernet, DWDM and CWDM • Experience with routing, switching and security protocols such as BGP, ISIS, OSPF, RIP, CoS/QoS and emerging technologies • Ability to multitask and partner with assigned Sales Managers to drive sales results and enhance customer experience • Ability to work closely with sales executives and understand the sales cycle • Strong verbal and written communication skills • Foundational sales skills in presentation and proposal design • Proficient in MS Visio, Word, Excel and PowerPoint • Consultative approach to solutions and design with strong knowledge of converged multimedia applications • Valid Driver's License with satisfactory driving record and auto insurance coverage Nice-to-haves • Bachelor's degree or technical equivalent in related field • 3+ years of experience in Sales Engineering, Network Engineering, Value Added Reseller, network administration or other relevant roles in a telecom environment • Foundational certifications in data networking, wide area networks, voice communications, security such as ISC, Cisco, Fortinet, Palo Alto or Juniper • Proficient in presenting service designs in clear terms that highlight outcomes and benefits Benefits • comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.