**Customer Experience Ambassador – Retail Store Associate**

At blithequark, we're not just a retail store – we're a community hub where people come together to find solutions, share experiences, and build connections. As a Customer Experience Ambassador, you'll be the face of our brand, delivering exceptional service and creating unforgettable moments for our customers. If you're passionate about making a difference, have a knack for building relationships, and thrive in a fast-paced environment, we want to hear from you! **About blithequark** blithequark is a leading retail pharmacy and health care company that's dedicated to helping people live healthier, happier lives. With a rich history of innovation and a commitment to excellence, we're constantly pushing the boundaries of what's possible in the retail industry. Our team is made up of passionate, driven individuals who share a common goal: to make a positive impact on our customers' lives. **Key Responsibilities** As a Customer Experience Ambassador, you'll be responsible for delivering a distinctive and delightful customer experience that exceeds our customers' expectations. Your key responsibilities will include: * Engaging customers and patients by greeting them and offering assistance with products and services * Resolving customer issues and answering questions to ensure a positive customer experience * Modeling and sharing customer service best practices with all team members to deliver a distinctive and delightful customer experience * Providing customers with courteous, friendly, fast, and efficient service * Recommending items for sale to customers and recommending trade-up and/or companion items * Registering customer purchases on assigned cash register, collecting cash and distributing change as requested * Processing voids, returns, rain checks, refunds, and exchanges as needed * Keeping counters and shelves clean and well merchandised, taking inventory, and maintaining records * Checking in and pricing merchandise as required or as directed by store manager or communicated by the shift leader * Implementing Company asset protection procedures to identify and minimize profit loss * Ensuring compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products) * Constructing and maintaining displays, including promotional, seasonal, super structures, and sale merchandise * Assisting with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures * Providing customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products * Assisting with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance * Complying with all company policies and procedures; maintaining respectful relationships with coworkers **Essential Qualifications** * Must be fluent in reading, writing, and speaking English (except in Puerto Rico) * Requires willingness to work flexible schedule, including evenings and weekend hours * High school diploma or equivalent required * Previous retail experience preferred, but not required **Preferred Qualifications** * Six months of experience in a retail environment preferred * Prior work experience with blithequark preferred * Fluency in reading, writing, and speaking English (except in Puerto Rico) preferred * Willingness to work flexible schedule, including evenings and weekend hours **Skills and Competencies** * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and adapt to changing situations * Strong problem-solving and conflict resolution skills * Ability to work independently and as part of a team * Basic math skills and accuracy with handling cash and operating a cash register * Ability to lift up to 25 pounds and stand for long periods of time * Basic computer skills and knowledge of store systems and equipment **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to helping our employees grow and develop their skills. As a Customer Experience Ambassador, you'll have access to: * Ongoing training and development opportunities to enhance your skills and knowledge * Opportunities for career advancement and professional growth * A supportive and inclusive work environment that encourages collaboration and teamwork * Competitive compensation and benefits package, including health insurance, 401(k) matching, and paid time off **Work Environment and Company Culture** Our stores are vibrant, dynamic environments where our customers come to find solutions and build connections. As a Customer Experience Ambassador, you'll be part of a team that's passionate about delivering exceptional service and creating unforgettable moments for our customers. Our company culture is built on a foundation of: * Respect and inclusivity for all employees and customers * A commitment to excellence and continuous improvement * A focus on customer satisfaction and loyalty * A supportive and collaborative work environment **Compensation, Perks, and Benefits** We offer a competitive compensation package, including: * Hourly rate: $15 - $17.5 per hour * Opportunities for overtime and bonuses * Comprehensive benefits package, including health insurance, 401(k) matching, and paid time off * Discounts on blithequark products and services * Access to employee assistance programs and wellness initiatives **How to Apply** If you're passionate about delivering exceptional customer service and creating unforgettable moments for our customers, we want to hear from you! Apply now to become a Customer Experience Ambassador at blithequark.