Senior Director, People Business Partnering - Customer Success, Leading Global HR Initiatives and Strategic Business Growth through Innovative People Solutions

Welcome to blithequark At blithequark, we are revolutionizing the way businesses operate in the cloud, making it a safer and more enjoyable experience for our thousands of enterprise customers worldwide, including 45% of Fortune 500 companies. Founded in 2007, our mission is to accelerate digital transformation, enabling enterprises to be more agile, efficient, resilient, and secure. As the operator of the world’s largest security cloud, we are pioneering the future of cloud security with our AI-powered Zero Trust Exchange platform, found in our SASE and SSE offerings, protecting thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. About Our Culture Named a Best Workplace in Technology by Fortune and others, blithequark fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. We thrive in an environment that is fast-paced and collaborative, and we are passionate about building and innovating for the greater good. Our general and administrative teams play a crucial role in supporting and scaling our great company, providing a strong foundation for growth. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team is essential to our success. Job Overview We are seeking a highly experienced and strategic Sr. Director, People Business Partnering – Customer Success to join our People & Culture team, reporting to the Chief People Officer. As a key member of our leadership team, you will be responsible for leading a global team of HR Business Partners and People Consultants supporting Customer Success, including Technical Success Management, Professional Services, and Customer Support across 22 countries. Your expertise will be crucial in aligning and executing innovative people strategies with Customer Success leadership to drive transformation, employee engagement, and business outcomes. Key Responsibilities Lead a global team of HRBPs and People Consultants supporting Customer Success, including Technical Success Management, Professional Services, and Customer Support across 22 countries Align and execute innovative people strategies with Customer Success leadership to drive transformation, employee engagement, and business outcomes Champion a culture of inclusion, teamwork, high performance, and growth by developing programs that foster retention, belonging, and talent development Partner with Total Rewards, Talent Acquisition, L&D, and other teams to deliver scalable, integrated people solutions Use data, analytics, and business insights to drive programs, influence executive decisions, and deliver critical cross-functional projects Qualifications Essential Qualifications 12+ years progressive HR experience with significant HRBP leadership in global, growth-driven technology organizations Deep expertise in Customer Success or similar GTM/post-sales environments Demonstrated success advising and influencing C-level and senior executives in fast-paced, complex transformation environments Proven ability to design and deliver talent, engagement, and reward solutions that align with business strategy Bachelor’s degree in HR, Organizational Development, Business, or related field; MBA or advanced degree a plus Preferred Qualifications Experience leading global HR programs across multiple regions and functions Strong program management and change leadership skills with a track record of scaling HR practices Proficiency in M365 and G-Suite applications What We Offer At blithequark, we are committed to providing a comprehensive and inclusive benefits program to meet the diverse needs of our employees and their families throughout their life stages. Our benefits include: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Compensation and Career Growth The base salary range for this full-time position is $196,000—$280,000 USD, excluding commission/bonus/equity (if applicable) + benefits. At blithequark, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure, and take your career to the next level with a company that is dedicated to your growth and success. Diversity, Equity, and Inclusion blithequark is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. How to Apply If you are a motivated and experienced HR leader looking to join a dynamic and innovative company, please submit your application to this exciting opportunity. We look forward to hearing from you and exploring how you can contribute to the success of blithequark. Conclusion At blithequark, we are passionate about making a difference in the lives of our customers and employees. As a Sr. Director, People Business Partnering – Customer Success, you will play a critical role in shaping the future of our company and driving business growth through innovative people solutions. Join our team of talented and dedicated professionals and take your career to new heights with a company that is committed to your success and well-being. Apply now and become a part of the blithequark family!